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Corporate insolvencies and IVAs both surge nearly 40%

Corporate insolvencies and IVAs both surge nearly 40%

Corporate insolvencies increased more than 37% in December, compared to November’s figure of 891, as personal insolvencies also began to rise

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Corporate insolvencies and IVAs both surge nearly 40%
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Corporate insolvencies and IVAs both surge nearly 40%

15 Jan 2021Lauren Tavener
Corporate insolvencies increased more than 37% in December, compared to November’s figure of 891, as personal insolvencies also began to rise

More news

Best Practice Case Study: Lloyds’ link to clinical, emotional support for cancer patients

Best Practice Case Study: Lloyds’ link to clinical, emotional support for cancer patients

Best Practice Case Studies19 Jun 2020
In 2018, the Credit Awards judges voted for Lloyds Banking Group to win the Best Vulnerable Customer Team category. The entry, which detailed a vital partnership with Macmillan Cancer Support, is included in this article
Vulnerability is the new normal: Agenda preview launched for Collections & Vulnerability Summit

Vulnerability is the new normal: Agenda preview launched for Collections & Vulnerability Summit

Top Stories14 May 2020
Credit Strategy has launched an agenda preview for the Collections & Vulnerability Summit, an event where sector experts will explore responses to the vast, volatile shifts in vulnerability seen this year
Credit Summit 2020 Utilities & Telecoms Conference agenda confirmed

Credit Summit 2020 Utilities & Telecoms Conference agenda confirmed

News23 Oct 2019
Managing vulnerable customers and changing regulation will be at the centre of the Utilities & Telecoms (U&T) Conference at the Credit Summit 2020, sponsored by Experian
“Banks should track customers’ personal data” to help avoid debt problems

“Banks should track customers’ personal data” to help avoid debt problems

News23 Oct 2019
Banks and building societies could help customers avoid money problems by analysing personal financial data to identify and support people who are struggling, according to the Money & Mental Health Policy Institute
Ofgem: More debt help needed for vulnerable energy customers

Ofgem: More debt help needed for vulnerable energy customers

Collections/Debt Sale News26 Sep 2019
Suppliers are getting better at helping vulnerable customers manage their energy day to day, but are still too slow at helping rising numbers of customers deal with debt, according to regulator Ofgem

Trending

Steve Peacock

Opinion: How to keep the culture you want

15 Jan 2021Steve Peacock
Covid-19 and its effects present new challenges when measuring and retaining company culture – but that can have positive results, writes Steve Peacock, CRO at Think Money
Read more

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The personal touch: How lenders are supporting vulnerable customers through the pandemic

The personal touch: How lenders are supporting vulnerable customers through the pandemic

Edition’s highlights:

→ How lenders are personalising engagement and policies for vulnerable customers

→ Chris Fitch, vulnerability lead consultant at the Money Advice Trust, explains how firms can satisfy ICO and FCA guidance on recording vulnerability among customers

→ StepChange’s CEO shares views on how new inquiries from clients in financial hardship are already flooding in to debt advisers
Read the issue

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Steve Peacock

Opinion: How to keep the culture you want

15 Jan 2021Steve Peacock
Covid-19 and its effects present new challenges when measuring and retaining company culture – but that can have positive results, writes Steve Peacock, CRO at Think Money
Steve Richardson

Opinion: Fraud, bounce back loans and the SME funding gap

03 Dec 2020Steve Richardson
Losses and fraud from the Bounce Back Loan Scheme (BBLS) will only see more SMEs turned away by banks, and leave a funding gap needing to be filled, says Steve Richardson, director at commercial lender Reparo Finance
Chris Fitch

How to satisfy ICO and FCA guidance on vulnerability

23 Nov 2020Chris Fitch
Traditionally, firms have used explicit consent to record customer health issues. However, other options exist. But, as Credit 500 member Chris Fitch notes, they bring their own challenges

Features

Best Practice Case Study: Lloyds’ link to clinical, emotional support for cancer patients
Share on LinkedInShare on Twitteremail

Best Practice Case Study: Lloyds’ link to clinical, emotional support for cancer patients

19 Jun 2020Credit StrategyCredit Strategy
In 2018, the Credit Awards judges voted for Lloyds Banking Group to win the Best Vulnerable Customer Team category. The entry, which detailed a vital partnership with Macmillan Cancer Support, is included in this article

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner, Financial Services Group
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Salle de Chou

Cyrille Salle de Chou

CRO
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Chief Risk Officer
Vive Bank
View Credit 500 Nominate for 2021

Webinar recordings

Listen on demand webinar - How open banking can ensure responsible lending growth

Listen on demand webinar - How open banking can ensure responsible lending growth

This on-demand webinar with Credit Kudos and a ...
Available on demand: Tracking the car finance market’s recovery 

Available on demand: Tracking the car finance market’s recovery 

Credit Strategy’s webinar on tracking recovery ...
Listen on demand: Compliant expansion - understanding the international payments landscape

Listen on demand: Compliant expansion - understanding the international payments landscape

Credit Strategy members can now listen on demand ...
Listen on demand: Webinar - Tracking confidence in Car Finance

Listen on demand: Webinar - Tracking confidence in Car Finance

Credit Strategy is hosting a webinar, in ...

Insight tools

Eight things we learned about vulnerability at the Credit Summit

Debt charity Christians Against Poverty undertook an in-depth review of vulnerability and its many forms in its Stacked Against report. At the Credit Summit, director of external affairs Dawn Stobart and social policy manager Rachel Gregory outlined their findings. Here are some highlights
More insight tools

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Magazine digital editions

The personal touch: How lenders are supporting vulnerable customers through the pandemic
Great expectations: Why mortgage customers affected by Covid need innovative new products
Payment deferrals: Lifeline or liability?
Continuity in a Crisis
New directions: Debt purchasers have moved to deleverage and refinance. What are the factors driving them?
A broader view: Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face
Read previous editions
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