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NatWest’s mortgage payment holidays drop 200,000  

NatWest’s mortgage payment holidays drop 200,000  

NatWest Group’s Q3 results have revealed today the bank provided a peak of 250,000 mortgage payment holidays, but these have since dropped to just 37,000 which are still active

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NatWest’s mortgage payment holidays drop 200,000  
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NatWest’s mortgage payment holidays drop 200,000  

30 Oct 2020Lauren Tavener
NatWest Group’s Q3 results have revealed today the bank provided a peak of 250,000 mortgage payment holidays, but these have since dropped to just 37,000 which are still active

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Former Barclays directors to launch UK challenger bank

Former Barclays directors to launch UK challenger bank

News14 Oct 2020
Two former Barclays executives are hoping to launch a new British bank targeting young professionals
Treasury announces changes to debt collection letters

Treasury announces changes to debt collection letters

News09 Oct 2020
The Treasury has announced that debt collection letters sent by lenders and collections firms will change to include ’less threatening’ terms and simpler language for customers
Premium: Gain Credit, Provident and Barclays see most credit complaints in H1

Premium: Gain Credit, Provident and Barclays see most credit complaints in H1

Top Stories02 Oct 2020
Data from the Financial Ombudsman Service shows alternative lender Gain Credit, home credit firm Provident and Barclays Bank UK, received the most banking and credit complaints of any lending brands during the first half of 2020
FSE-Week becomes part of the Credit Festival

FSE-Week becomes part of the Credit Festival

News27 Sep 2020
FSE-Week, the UK’s largest digital broadcast trade show and conference this year for financial intermediaries, has a new date and will now feature as a major part of the Credit Festival - a month-long series of broadcast events
FCA confirms next stage of support for mortgage borrowers 

FCA confirms next stage of support for mortgage borrowers 

Top Stories14 Sep 2020
The new measures that lenders will have to provide for mortgage borrowers who remain in difficulty due to Covid-19, including when payment deferrals expire, has been confirmed

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Jonathan Westley

How Netflix, Prime and BT Sport can broaden access to credit

16 Oct 2020Jonathan Westley
The nation’s use of subscription services can broaden access to credit, even in the absence of traditional financial information, explains Jonathan Westley, chief data officer at Experian UK&I
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Payment deferrals: Lifeline or liability?

Payment deferrals: Lifeline or liability?

Edition’s highlights:

→ How creditors’ collections teams met the ultimate test: Utilities and car finance creditors explain how collections teams transformed operations in a matter of days after lockdown was announced

→ Why perception matters on vulnerability: Chris Fitch, vulnerability lead consultant at Money Advice Trust, explains why firms should look beyond just the cost of treating vulnerable customers fairly, following new FCA guidance

→ Breathing space, is May 2021 too late?
Read the issue

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Jonathan Westley

How Netflix, Prime and BT Sport can broaden access to credit

16 Oct 2020Jonathan Westley
The nation’s use of subscription services can broaden access to credit, even in the absence of traditional financial information, explains Jonathan Westley, chief data officer at Experian UK&I
Lauren Tavener

Kensington Mortgages CEO: "Products will have to change to support those who've been on furlough"

17 Sep 2020Lauren Tavener
Credit Strategy members can now listen on demand to our webinar with Sopra where Kensington Mortgages’ CEO Mark Arnold explored, with panellists, potential drivers of the mortgage market’s recovery
Phil Andrew

Premium: Debt in the time after coronavirus: We need clear public policy

16 Sep 2020Phil Andrew
First wave? Second wave? We’re far from the end of the pandemic and its effects on consumer debt, explains Phil Andrew, chief executive of StepChange Debt Charity
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Lending Summit

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Features

Lenders’ new priorities for risk and growth – the Lending Summit agenda revealed
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Lenders’ new priorities for risk and growth – the Lending Summit agenda revealed

23 Oct 2020Marcel LeGouaisMarcel LeGouais
A diverse set of speakers from Lloyds Banking Group, HSBC, Klarna, RateSetter, Skipton Building Society and others will appear at the Lending Summit next month, where panellists will explore the completely new territory lenders are moving into

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Chief Risk Officer
Vive Bank
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Speaker Interview: Experian's Rob Haslingden

Credit Strategy speaks to Experian’s Rob Haslingden at the Lending Summit 2019

Speaker Interview: Experian's James McGarva

Credit Strategy speaks to Experian’s James McGarva at the Lending Summit 2019

Speaker Interview: Experian's Emma Davies

Credit Strategy speaks to Experian’s Emma Davies at the Lending Summit 2019
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Payment deferrals: Lifeline or liability?
Continuity in a Crisis
New directions: Debt purchasers have moved to deleverage and refinance. What are the factors driving them?
A broader view: Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face
The game changer: Now in charge of £23bn of public sector debt, the Cabinet Office’s Steve Coppard talks cultural change
Safe passage: How chief risk officers are navigating economic threats
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