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Whistleblower reports to FCA rise 15%

Whistleblower reports to FCA rise 15%

The number of whistleblower reports to the regulator about activities which cause consumer detriment rose 15% from 161 to 185 last year, according to a City law firm’s study

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Whistleblower reports to FCA rise 15%
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Whistleblower reports to FCA rise 15%

14 Apr 2021Marcel Le Gouais
The number of whistleblower reports to the regulator about activities which cause consumer detriment rose 15% from 161 to 185 last year, according to a City law firm’s study

More news

Nearly 70% of UK adults don’t know their credit score – Credit Awareness Week survey

Nearly 70% of UK adults don’t know their credit score – Credit Awareness Week survey

News26 Mar 2021
Some 69% of UK adults don’t know their current credit score, according to a YouGov survey conducted for the 2021 Credit Awareness Week campaign
FCA launches criminal action against NatWest in money laundering case

FCA launches criminal action against NatWest in money laundering case

News19 Mar 2021
The Financial Conduct Authority (FCA) has started criminal proceedings against NatWest over alleged offences around money laundering regulations (MLR), which relate to £365m of payments
Analysis: Provident Financial faces FCA probe and a £65m complaints redress scheme

Analysis: Provident Financial faces FCA probe and a £65m complaints redress scheme

News19 Mar 2021
Home credit provider Provident Financial has today revealed that the Financial Conduct Authority (FCA) is investigating the “affordability and sustainability” of lending practices in its consumer credit division
Barclays’ credit risk analysis – allowances hit £5.7bn; car finance disposal makes £1.7bn

Barclays’ credit risk analysis – allowances hit £5.7bn; car finance disposal makes £1.7bn

News22 Feb 2021
Bad debt losses in retail banking have surged for Barclays UK during 2020, according to a full-year results update that also shows £1.7bn was made from the disposal of its motor finance business
TSB posts £200m loss, as impairment charge rises by £100m

TSB posts £200m loss, as impairment charge rises by £100m

News05 Feb 2021
TSB has posted a statutory pre-tax loss of £204.6m for 2020, compared with a £46m profit the year before, in a results update that admits its performance was “significantly impacted by the Covid-19 pandemic"

Trending

Deborah Ware

Opinion: Breathing space is a pause, not a solution

14 Apr 2021Deborah Ware
Once breathing space takes effect it should be used selectively and not just as a tool for delay, writes Deborah Ware, chief operating officer at Financial Wellness Group - the debt solutions provider
Read more

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Network television: How the Credit Festival united industries

Network television: How the Credit Festival united industries

Edition’s highlights:

→ How economists perceive the financial cliff edges for consumers in 2021

→ The vulnerability matrix: Why Capital One’s approach to vulnerability is regarded as best-in-class

→ Food shortages and cold homes: The reality of problem debt
Read the issue

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Deborah Ware

Opinion: Breathing space is a pause, not a solution

14 Apr 2021Deborah Ware
Once breathing space takes effect it should be used selectively and not just as a tool for delay, writes Deborah Ware, chief operating officer at Financial Wellness Group - the debt solutions provider
Phil Andrew

Opinion: "There could be 150,000 rental evictions coming down the tracks"

29 Mar 2021Phil Andrew
Phil Andrew, chief executive of StepChange Debt Charity, explores routes to industry collaboration to help 500,000 renters now in arrears

Features

“The ability of humans to adapt is fantastic”
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“The ability of humans to adapt is fantastic”

09 Apr 2021Marcel Le GouaisMarcel Le Gouais
José Luiz Rossi, managing director for Experian UK and Ireland, describes to Marcel Le Gouais the experience of running a business with over 3,500 staff through a once-in-a century event

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director – Motor Finance
BNP Paribas Personal Finance UK
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Vanquis Bank
Doriana Iovino

Doriana Iovino

Chief Risk Officer
Vive Bank
View Credit 500

Webinar recordings

Listen on demand webinar - How open banking can ensure responsible lending growth

Listen on demand webinar - How open banking can ensure responsible lending growth

This on-demand webinar with Credit Kudos and a ...
Available on demand: Tracking the car finance market’s recovery 

Available on demand: Tracking the car finance market’s recovery 

Credit Strategy’s webinar on tracking recovery ...
Listen on demand: Compliant expansion - understanding the international payments landscape

Listen on demand: Compliant expansion - understanding the international payments landscape

Credit Strategy members can now listen on demand ...
Listen on demand: Webinar - Tracking confidence in Car Finance

Listen on demand: Webinar - Tracking confidence in Car Finance

Credit Strategy is hosting a webinar, in ...

Insight tools

Premium: HSBC and the mechanics of responsible lending

In 2019, the retail banking and wealth management team at HSBC took the Consumer Credit Team of the Year trophy. Their entry, shown here, showcased how they deployed Open Banking, slashed delinquency rates and improved analytics

Premium: The outlook in credit as Brexit approaches

With just weeks left before a potential disorderly exit from the EU, Credit Strategy highlights why credit professionals should be aware of consumers’ inability to absorb a shock and why younger customers could be most at risk

Eight things we learned about vulnerability at the Credit Summit

Debt charity Christians Against Poverty undertook an in-depth review of vulnerability and its many forms in its Stacked Against report. At the Credit Summit, director of external affairs Dawn Stobart and social policy manager Rachel Gregory outlined their findings. Here are some highlights
More insight tools

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Magazine digital editions

Network television: How the Credit Festival united industries
The personal touch: How lenders are supporting vulnerable customers through the pandemic
Great expectations: Why mortgage customers affected by Covid need innovative new products
Payment deferrals: Lifeline or liability?
Continuity in a Crisis
New directions: Debt purchasers have moved to deleverage and refinance. What are the factors driving them?
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