Credit Strategy is calling for industry reponses to a survey to enable creditors and collections firms to benchmark their transitions since the lockdown
A cross-party group of MPs has written to the chancellor calling for new legislation that would create root-and-branch reforms of government debt collection practices
The Financial Conduct Authority (FCA) has fined Lloyds Bank, Bank of Scotland and The Mortgage Business over £64m for failures over their handling of mortgage arrears
Consumer campaigner Martin Lewis is urging the government to change legislation that forces lenders to send debt collection letters to customers – when those borrowers have already been given payment holidays
The Financial Conduct Authority (FCA) has today launched proposals for mortgage holidays to be extended by three months for borrowers who need them, as well as allowing up until October for customers to apply for them
Once breathing space takes effect it should be used selectively and not just as a tool for delay, writes Deborah Ware, chief operating officer at Financial Wellness Group - the debt solutions provider
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Once breathing space takes effect it should be used selectively and not just as a tool for delay, writes Deborah Ware, chief operating officer at Financial Wellness Group - the debt solutions provider
A campaign led by Experian has reduced the number of credit invisibles in the UK by more than 600,000. New data sources will continue to be instrumental in reducing this total further, explains Jonathan Westley
Soon after new guidance was announced this morning (June 19) for payment holidays on credit cards and personal loans, the financial services industry has responded, revealing figures that show 960,000 payment holidays have been granted on credit cards alone
Debt charity Christians Against Poverty undertook an in-depth review of vulnerability and its many forms in its Stacked Against report. At the Credit Summit, director of external affairs Dawn Stobart and social policy manager Rachel Gregory outlined their findings. Here are some highlights
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