Lenders reported that demand for unsecured lending increased in Q4, and they’re anticipating it to rise further in Q1 this year, according to the Bank of England
Lenders reported that demand for unsecured lending increased in Q4, and they’re anticipating it to rise further in Q1 this year, according to the Bank of England
As a new lockdown takes hold in 2021, Credit Strategy’s first broadcast of the year will explore how collections organisations can manage personalised, flexible strategies for customers
The UK’s enforcement bodies and Just have issued a joint statement on a high court judgment on virtual enforcement – and invited the Ministry of Justice to review current regulations
Court Enforcement Services has responded to a court decision which states that current legislation doesn’t prevent a controlled goods agreement being secured when agents haven’t entered premises to enforce a debt
The Financial Conduct Authority (FCA) has fined Barclays Bank UK, Barclays Bank PLC and Clydesdale Financial Services (also part of Barclays) £26m, for failures in their treatment of consumer credit customers in arrears or financial difficulty
At some point in 2021, StepChange expects a collision between problem debt and vulnerability, but policymakers can find a way to help those turning to food banks, writes Phil Andrew
→ How lenders are personalising engagement and policies for vulnerable customers
→ Chris Fitch, vulnerability lead consultant at the Money Advice Trust, explains how firms can satisfy ICO and FCA guidance on recording vulnerability among customers
→ StepChange’s CEO shares views on how new inquiries from clients in financial hardship are already flooding in to debt advisers
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
At some point in 2021, StepChange expects a collision between problem debt and vulnerability, but policymakers can find a way to help those turning to food banks, writes Phil Andrew
Some measures introduced to protect consumers of credit products will likely become permanent, writes Jonathan Horsman, secretary to the All Party Parliamentary Group on Alternative Lending
Covid-19 and its effects present new challenges when measuring and retaining company culture – but that can have positive results, writes Steve Peacock, CRO at Think Money
Simon Bayley, Moneybarn’s commercial director, discusses with Lauren Tavener the car finance provider’s recent expansion into the near prime market, and why it has "aggressive targets"
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