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FCA spells out systemic issues and risks of business failure among payment services firms

FCA spells out systemic issues and risks of business failure among payment services firms

The Financial Conduct Authority (FCA) has warned bosses of payment services firms about their processes for consumer protection, via a ‘Dear CEO’ letter that also raises concerns about a company failure in the market

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FCA spells out systemic issues and risks of business failure among payment services firms
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FCA spells out systemic issues and risks of business failure among payment services firms

10 Jul 2020Lauren Tavener
The Financial Conduct Authority (FCA) has warned bosses of payment services firms about their processes for consumer protection, via a ‘Dear CEO’ letter that also raises concerns about a company failure in the market

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Agility in collections through Covid-19 - benchmark against your industry

Agility in collections through Covid-19 - benchmark against your industry

Top Stories15 Jun 2020
Credit Strategy is calling for industry reponses to a survey to enable creditors and collections firms to benchmark their transitions since the lockdown
Webinar: The business case for agility in collections beyond Covid-19

Webinar: The business case for agility in collections beyond Covid-19

Top Stories08 Jun 2020
As creditors continue to accelerate operational changes, Credit Strategy is launching a webinar to explore best practice when deploying new technology and analytics in collections – during the pandemic and beyond
Fraudster confesses to harvesting bank data, as authorities issue warnings over Covid-19 scams

Fraudster confesses to harvesting bank data, as authorities issue warnings over Covid-19 scams

Top Stories18 May 2020
A man has pleaded guilty to sending fraudulent text messages linked to Covid-19, after an investigation by a police unit funded by the banking industry
Spike in IVAs drives up personal insolvencies in April

Spike in IVAs drives up personal insolvencies in April

Top Stories15 May 2020
Total personal insolvencies increased eight percent to more than 10,300 during April, compared to the same month last year, driven largely by a near 40 percent surge in IVAs
Vulnerability is the new normal: Agenda preview launched for Collections & Vulnerability Summit

Vulnerability is the new normal: Agenda preview launched for Collections & Vulnerability Summit

Top Stories14 May 2020
Credit Strategy has launched an agenda preview for the Collections & Vulnerability Summit, an event where sector experts will explore responses to the vast, volatile shifts in vulnerability seen this year

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Jason Wassell

“It is time for a grown-up discussion about the role of consumer credit”

28 May 2020Jason Wassell
An evidence-based discussion, led by the Treasury, is needed to define the role consumer credit lenders can play in our society and the economy’s recovery, argues The Consumer Finance Association’s Jason Wassell
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Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic

Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic

Edition’s highlights:

→ Worse than the 2008 crash? Our resident economist explains why this year’s recession could be deeper than the economic depression of 08/09

→ Covid-19 exposes the UK’s financial fragility: How coronavirus is exposing weaknesses in welfare policy and household finances

→ Putting credit invisibles on the map: How our survey with Experian revealed the regions where consumers are invisible on credit information
Read the issue

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Jason Wassell

“It is time for a grown-up discussion about the role of consumer credit”

28 May 2020Jason Wassell
An evidence-based discussion, led by the Treasury, is needed to define the role consumer credit lenders can play in our society and the economy’s recovery, argues The Consumer Finance Association’s Jason Wassell
Steve Grice

Premium: Credit scoring and coronavirus - how can we protect the most vulnerable?

28 May 2020Steve Grice
Consumers who turn to high-cost credit to cover emergency bills during the pandemic may find their credit scores are negatively impacted, even if they use it responsibly. Elevate Credit’s managing director Steve Grice explains why this unfair imbalance needs to be addressed
Chris Fitch

Premium: In ill times, we need ‘good banks’ more than ever

28 May 2020Chris Fitch
During the recession of 2008/09, much of the debate between public figures centred on the need for banks to become a force for social good. With some examples from Tesco Bank, Starling Bank and others, Chris Fitch explains how the pandemic has provided a means to fulfil that purpose

Features

Half a million businesses now on £22bn of emergency funding
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Half a million businesses now on £22bn of emergency funding

19 May 2020Marcel LeGouaisMarcel LeGouais
Treasury figures show that around 500,000 UK businesses are now using government-guaranteed emergency loans, to the value of £22bn, while eight million jobs have been furloughed

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Chief Risk Officer
Vive Bank
View Credit 500 Nominate for 2020

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Magazine digital editions

Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic
A broader view: Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face
The game changer: Now in charge of £23bn of public sector debt, the Cabinet Office’s Steve Coppard talks cultural change
Safe passage: How chief risk officers are navigating economic threats
Digital Fortress: Captains of Industry survey reveals FTSE executives’ fears around data protection
Fast lane: Why IFRS 9 is already accelerating debt sale activity
Read previous editions
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