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Barclays sees impairment losses surge by nearly £3bn

Barclays sees impairment losses surge by nearly £3bn

Barclays suffered a surge in impairment charges during Q3 to £4.3bn, from £1.4bn at the same time last year, its trading update shows

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Barclays sees impairment losses surge by nearly £3bn
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Barclays sees impairment losses surge by nearly £3bn

23 Oct 2020Lauren Tavener
Barclays suffered a surge in impairment charges during Q3 to £4.3bn, from £1.4bn at the same time last year, its trading update shows

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Evan Davis and FCA to appear at a landmark Credit Summit for 2020

Evan Davis and FCA to appear at a landmark Credit Summit for 2020

News16 Oct 2020
Credit Strategy has launched the full agenda for the Credit Summit, sponsored by Experian, which will feature Evan Davis returning as chair and the Financial Conduct Authority (FCA) delivering a keynote on the regulator’s expectations
CSA responds to Treasury’s ‘debt threat’ letter changes

CSA responds to Treasury’s ‘debt threat’ letter changes

News09 Oct 2020
The Credit Services Association (CSA) has responded to the Treasury’s announcement of changes to default notices, with its new chief executive stating that “communications with consumers in default need to be designed for the 21st century”
Treasury announces changes to debt collection letters

Treasury announces changes to debt collection letters

News09 Oct 2020
The Treasury has announced that debt collection letters sent by lenders and collections firms will change to include ’less threatening’ terms and simpler language for customers
Companies accepting poor payment terms to stave off collapse

Companies accepting poor payment terms to stave off collapse

Top Stories29 Sep 2020
Nearly half of UK firms have accepted uncomfortable payment terms in order to avoid insolvency, a new report shows
FCA unsecured credit review: Is the regulator coming for Klarna and co?

FCA unsecured credit review: Is the regulator coming for Klarna and co?

Top Stories25 Sep 2020
The Financial Conduct Authority (FCA) has revealed more details of its imminent review of the unsecured credit market, and while targeting buy now pay later products, the regulator warned it won’t loosen up controls over high-cost credit

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Jonathan Westley

How Netflix, Prime and BT Sport can broaden access to credit

16 Oct 2020Jonathan Westley
The nation’s use of subscription services can broaden access to credit, even in the absence of traditional financial information, explains Jonathan Westley, chief data officer at Experian UK&I
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Payment deferrals: Lifeline or liability?

Payment deferrals: Lifeline or liability?

Edition’s highlights:

→ How creditors’ collections teams met the ultimate test: Utilities and car finance creditors explain how collections teams transformed operations in a matter of days after lockdown was announced

→ Why perception matters on vulnerability: Chris Fitch, vulnerability lead consultant at Money Advice Trust, explains why firms should look beyond just the cost of treating vulnerable customers fairly, following new FCA guidance

→ Breathing space, is May 2021 too late?
Read the issue

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Jonathan Westley

How Netflix, Prime and BT Sport can broaden access to credit

16 Oct 2020Jonathan Westley
The nation’s use of subscription services can broaden access to credit, even in the absence of traditional financial information, explains Jonathan Westley, chief data officer at Experian UK&I
Lauren Tavener

Kensington Mortgages CEO: "Products will have to change to support those who've been on furlough"

17 Sep 2020Lauren Tavener
Credit Strategy members can now listen on demand to our webinar with Sopra where Kensington Mortgages’ CEO Mark Arnold explored, with panellists, potential drivers of the mortgage market’s recovery
Phil Andrew

Premium: Debt in the time after coronavirus: We need clear public policy

16 Sep 2020Phil Andrew
First wave? Second wave? We’re far from the end of the pandemic and its effects on consumer debt, explains Phil Andrew, chief executive of StepChange Debt Charity
Collections & Vulnerability Summit
24 Nov

Collections & Vulnerability Summit

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24 Nov

Vulnerability Awareness Gala

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Features

FCA study finds 12 million people have low financial resilience
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FCA study finds 12 million people have low financial resilience

23 Oct 2020Marcel LeGouaisMarcel LeGouais
The Financial Conduct Authority (FCA) is again urging consumers struggling financially during the pandemic to seek help - after discovering that 12 million people have "low financial resilience".

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Chief Risk Officer
Vive Bank
View Credit 500 Nominate for 2021

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Payment deferrals: Lifeline or liability?
Continuity in a Crisis
New directions: Debt purchasers have moved to deleverage and refinance. What are the factors driving them?
A broader view: Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face
The game changer: Now in charge of £23bn of public sector debt, the Cabinet Office’s Steve Coppard talks cultural change
Safe passage: How chief risk officers are navigating economic threats
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