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Morses Club’s collections at 98% of normal expectations

Morses Club’s collections at 98% of normal expectations

Morses Club’s home collected credit (HCC) collections increased to 98% in July of normal historic expectations and are anticipated to reach pre-Covid levels by the end of August, a trading update shows

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Morses Club’s collections at 98% of normal expectations
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Morses Club’s collections at 98% of normal expectations

10 Aug 2020Lauren Tavener
Morses Club’s home collected credit (HCC) collections increased to 98% in July of normal historic expectations and are anticipated to reach pre-Covid levels by the end of August, a trading update shows

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NatWest Group suffers impairment losses of nearly £3bn as payment holidays reach 240,000 

NatWest Group suffers impairment losses of nearly £3bn as payment holidays reach 240,000 

Top Stories31 Jul 2020
Natwest Group suffered a net impairment loss of £2.85bn in the first half of 2020, while it provided 240,000 customers with an initial three-month mortgage repayment holiday, its half-yearly results show
Lloyds’ results analysis: Payment holidays reach 1.1m, as loss provisions hit £7.2bn 

Lloyds’ results analysis: Payment holidays reach 1.1m, as loss provisions hit £7.2bn 

Top Stories30 Jul 2020
Lloyds Banking Group has granted 1.1 million payment holidays across mortgages, personal loans and credit cards, as allowances for credit losses increased by over £3bn to £7.2bn, according to its half-yearly report
R3 issues warning as HMRC gets preferential creditor status

R3 issues warning as HMRC gets preferential creditor status

Top Stories24 Jul 2020
The insolvency and restructuring trade body R3 has hit out at HMRC’s new creditor status, which means that from December 1, the tax authority will be paid in full before other creditors during insolvencies
Personal insolvency professionals predict spike in cases through Q4

Personal insolvency professionals predict spike in cases through Q4

Top Stories23 Jul 2020
Nearly two thirds of insolvency professionals who expect personal insolvencies to rise this year believe the increase will kick in between October and December, a study has found
Around 1.5m people in problem debt may have a mental health issue

Around 1.5m people in problem debt may have a mental health issue

Top Stories23 Jul 2020
A report from the Money and Mental Health Policy Institute shows that 46% of people in problem debt in England also have a mental health problem, which equates to around 1.5 million people

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Chris Fitch

Premium: A costly burden or collective benefit? Why perception matters on vulnerability

06 Aug 2020Chris Fitch
After the FCA’s latest guidance release on vulnerability, firms need to focus on the benefits of treating vulnerable customers fairly, not the costs, says Chris Fitch, vulnerability lead consultant at Money Advice Trust
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Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic

Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic

Edition’s highlights:

→ Worse than the 2008 crash? Our resident economist explains why this year’s recession could be deeper than the economic depression of 08/09

→ Covid-19 exposes the UK’s financial fragility: How coronavirus is exposing weaknesses in welfare policy and household finances

→ Putting credit invisibles on the map: How our survey with Experian revealed the regions where consumers are invisible on credit information
Read the issue

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Chris Fitch

Premium: A costly burden or collective benefit? Why perception matters on vulnerability

06 Aug 2020Chris Fitch
After the FCA’s latest guidance release on vulnerability, firms need to focus on the benefits of treating vulnerable customers fairly, not the costs, says Chris Fitch, vulnerability lead consultant at Money Advice Trust
Andy Thomas

Opinion: Amid new FCA guidance for motor finance, how ready are you to ‘keep customers well informed’?

17 Jul 2020Andy Thomas
With the release of the Financial Conduct Authority’s finalised, updated guidance for the motor finance sector, the message is clear, explains Andy Thomas, motor finance operations director at collections and recoveries specialist Chartsbridge
Jason Wassell

“It is time for a grown-up discussion about the role of consumer credit”

28 May 2020Jason Wassell
An evidence-based discussion, led by the Treasury, is needed to define the role consumer credit lenders can play in our society and the economy’s recovery, argues The Consumer Finance Association’s Jason Wassell
Collections & Vulnerability Summit
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12 Nov

Vulnerability Awareness Dinner

Manchester, UK

Features

Opinion: Amid new FCA guidance for motor finance, how ready are you to ‘keep customers well informed’?
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Opinion: Amid new FCA guidance for motor finance, how ready are you to ‘keep customers well informed’?

17 Jul 2020Andy ThomasAndy Thomas
With the release of the Financial Conduct Authority’s finalised, updated guidance for the motor finance sector, the message is clear, explains Andy Thomas, motor finance operations director at collections and recoveries specialist Chartsbridge

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Chief Risk Officer
Vive Bank
View Credit 500 Nominate for 2020

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Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic
A broader view: Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face
The game changer: Now in charge of £23bn of public sector debt, the Cabinet Office’s Steve Coppard talks cultural change
Safe passage: How chief risk officers are navigating economic threats
Digital Fortress: Captains of Industry survey reveals FTSE executives’ fears around data protection
Fast lane: Why IFRS 9 is already accelerating debt sale activity
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