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UK household debt has increased, survey finds

UK household debt has increased, survey finds

Total household debt in the UK has risen, according to the Office of National Statistics

Top Stories

Discover the next stage of Open Banking at the Credit Summit
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Discover the next stage of Open Banking at the Credit Summit

04 Dec 2019 Calum Fuller
The Open Banking Conference at the Credit Summit, sponsored by Experian, will explore the progress of its implementation and its impact on the lifecycle of loans, Credit Strategy can reveal
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PREMIUM
Don’t miss out on Black Friday Week with Credit Strategy
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Don’t miss out on Black Friday Week with Credit Strategy

This week, Credit Strategy will have can’t-miss offers across a range of events and products. Make sure you catch them while you can!
Elevate Credit CTO Grice made managing director
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Elevate Credit CTO Grice made managing director

Short-term lender Elevate Credit International has appointed Steve Grice as its UK managing director
Explore the Future of Credit at the Credit Summit
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Explore the Future of Credit at the Credit Summit

Credit Strategy is delighted to confirm that the Future of Credit Conference will return to the Credit Summit in 2020
FCA tells Amigo Loans to better explain risk to guarantors
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FCA tells Amigo Loans to better explain risk to guarantors

The Financial Conduct Authority (FCA) has told guarantor loans lender Amigo Loans it must more clearly explain the risks to people when they agree to act as a guarantor for a friend or family member

More news

HSBC to bring in single overdraft rate of 40 percent

HSBC to bring in single overdraft rate of 40 percent

Credit Risk News05 Dec 2019
HSBC plans to introduce a single overdraft rate of 39.9 percent for its UK customers from mid-March 2020, meaning it will be as much as quadrupling the rate it charges some existing customers
Two thirds of Brits struggling to afford Christmas

Two thirds of Brits struggling to afford Christmas

Credit Risk News03 Dec 2019
Two thirds of people will struggle to afford this festive season and a third are expecting to borrow for it, a survey has revealed
TSB confirms plans to close 82 branches

TSB confirms plans to close 82 branches

Top Stories29 Nov 2019
TSB has announced it plans to close 82 branches across the UK, affecting 370 jobs
Credit Summit 2020’s Alternative Lending Conference to focus on future of finance

Credit Summit 2020’s Alternative Lending Conference to focus on future of finance

Top Stories20 Nov 2019
Delegates attending the Credit Summit 2020’s Alternative Lending Conference, sponsored by Lantern, will hear, from senior industry professionals, where the future of finance lies and how best to adapt to a changing landscape
Pawnbroker H&T stops high-cost, short-term loans amid FCA probe

Pawnbroker H&T stops high-cost, short-term loans amid FCA probe

Alternative Lending News19 Nov 2019
The UK’s largest pawnbroker H&T has ceased offering short-term loans “at least temporarily” while the Financial Conduct Authority (FCA) conducts a review of its lending practices

Trending

The Fifth Estate

Fifth Estate: How the WeWork bubble burst

05 Dec 2019 The Fifth Estate
Our secret columnist turns his attention to WeWork and how red flags around its creditworthiness were missed by stakeholders
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LATEST INDUSTRY NEWS STRAIGHT TO YOUR INBOX

The game changer: Now in charge of £23bn of public sector debt, the Cabinet Office’s Steve Coppard talks cultural change

The game changer: Now in charge of £23bn of public sector debt, the Cabinet Office’s Steve Coppard talks cultural change

Edition’s highlights:

→ Holding its nerve: Why the Bank of England won’t change interest rates

→ Shake up: What do changes to FOS’s funding mean for lenders?

→ Turn around: Find out who made the TRI 250 2019
Read the issue

The CS Interview

Premium: Cambridge Building Society’s Victoria Stubbs on the broadening responsibilities of chief risk officers

Premium: Cambridge Building Society’s Victoria Stubbs on the broadening responsibilities of chief risk officers

03 Dec 2019 Calum FullerCalum Fuller
Having won the Special Award for Chief Risk Officer at the Credit Awards 2019, Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face
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Opinion

The Fifth Estate

Fifth Estate: How the WeWork bubble burst

05 Dec 2019 The Fifth Estate
Our secret columnist turns his attention to WeWork and how red flags around its creditworthiness were missed by stakeholders
The Fifth Estate

The View from Westminster: The threat to the credit industry in this election is clear

28 Nov 2019 Jonathan Horsman
As the general election nears, Jonathan Horsman dissects the parties’ policies on credit and their chances of winning
The Fifth Estate

Premium: Use of loans as tax avoidance method could soon be scuppered

20 Nov 2019 Bai Cham
Tax avoidance has been HMRC’s Achilles’ heel for decades, but a recent court case brought by CVR Global will have extensive implications for the insolvency industry.
Credit Week
17 Mar

Credit Week

London, UK
Parliamentary Reception
17 Mar

Parliamentary Reception

London, UK
Premium Member Dinners
18 Mar

Premium Member Dinners

London, UK
Credit Summit
19 Mar

Credit Summit

Queen Elizabeth II Centre, London, UK

Features

Best Practice Case Study: Cabot’s strategy for vulnerable customers

Best Practice Case Study: Cabot’s strategy for vulnerable customers

06 Nov 2019 Credit StrategyCredit Strategy
In October 2019, Cabot Credit Management won the Best Vulnerable Customer Support Strategy category, at the Collections & Customer Service Awards. The entry detailed a multi-stranded approach, including working with the Samaritans, Surviving Economic Abuse, Mental Health UK and other charities. You can find the full details here
Best Practice Case Study: How United Utilities overhauled support for its customers

Best Practice Case Study: How United Utilities overhauled support for its customers

 Credit Strategy
How Molo Finance created an end-to-end digital mortgage platform

How Molo Finance created an end-to-end digital mortgage platform

 Credit Strategy
More feature stories

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Director of Credit Risk and Analytics
Metro Bank
View Credit 500 Nominate for 2020

Webinar recordings

Mortgage market webinar: Competition, margin and product design

Mortgage market webinar: Competition, margin and product design

Are mortgage lenders poised to revamp their products, or move up the risk curve? These questions are answered in a Credit Strategy webinar examining competition, margins and new approaches to risk
Making Affordability Personal Webinar

Making Affordability Personal Webinar

With new data comes new opportunities. Today risk, in an open data world, can be more accurate, faster and applied on a customer level. With the right architecture, you can receive signals from the data which can help you better respond and design individual journeys.
People-led Debt Collections Webinar

People-led Debt Collections Webinar

Many UK households are experiencing financial stress. In addition, interchangeable interest rates and a slowing economy will continue to pressurise. These factors are causing, or will cause, strain on people and in some instances may lead to people becoming overexposed and therefore unable to maintain repayments, resulting in them being brought into the collections environment. Against the backdrop of these challenges, a people-led collections approach is the right direction to take.
Maximising potential from inside the big data universe

Maximising potential from inside the big data universe

Data and innovation offers huge potential to revolutionise all markets. There is an opportunity to be one step ahead of the need, to redesign journeys and enhance enterprise strategies. To do this you need access to the most advanced analytics but also the best quality, including variations and types of data, and then the technology that can act on this insight. Data science can present a unique opportunity for uncovered growth and accelerate your business.
Making the most of technology in collections from the C-suite to the collections floor

Making the most of technology in collections from the C-suite to the collections floor

The use of today’s collections technology relieves pressure throughout organisations – benefiting all levels, from senior management to customer-facing staff and consumers in debt. Collections technology has the ability to transform results.
AI and automation in utilities and telecoms 

AI and automation in utilities and telecoms 

A live webinar exploring findings from a major survey of utility and telecoms providers, that unearthed their views on: The use of automation and AI in credit referencing, affordability checks, fraud prevention and more, approach to data capture and deployment and areas of regulatory focus.

Insight tools

Premium: The outlook in credit as Brexit approaches

With just weeks left before a potential disorderly exit from the EU, Credit Strategy highlights why credit professionals should be aware of consumers’ inability to absorb a shock and why younger customers could be most at risk

Eight things we learned about vulnerability at the Credit Summit

Debt charity Christians Against Poverty undertook an in-depth review of vulnerability and its many forms in its Stacked Against report. At the Credit Summit, director of external affairs Dawn Stobart and social policy manager Rachel Gregory outlined their findings. Here are some highlights

Brexit, robots and building a trusted brand

Views from the boardroom and beyond by Matthew Chatterton from Ipsos MORI
More insight tools

Careers

Appointments

Board reshuffle as Stannard steps down as Cabot chief executive

Board reshuffle as Stannard steps down as Cabot chief executive

26 Nov 2019
Elevate Credit CTO Grice made managing director

Elevate Credit CTO Grice made managing director

21 Nov 2019
Former FRC chief executive Haddrill appointed FLA director general

Former FRC chief executive Haddrill appointed FLA director general

28 Oct 2019

Magazine digital editions

The game changer: Now in charge of £23bn of public sector debt, the Cabinet Office’s Steve Coppard talks cultural change
Safe passage: How chief risk officers are navigating economic threats
Digital Fortress: Captains of Industry survey reveals FTSE executives’ fears around data protection
Fast lane: Why IFRS 9 is already accelerating debt sale activity
20/20 vision: How Credit Strategy is marking 20 years of representing credit
Rise of the machines
Read previous editions

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