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Monzo launches ‘get paid early’ feature

Monzo launches ‘get paid early’ feature

Challenger bank Monzo has confirmed its two million customers across the UK will be able to take advantage of a feature allowing them to get paid a day early

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Make sure you’re at the first Collections & Vulnerability Summit
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Make sure you’re at the first Collections & Vulnerability Summit

03 May 2019 Calum Fuller
Credit Strategy is proud to invite you to the very first Collections & Vulnerability Summit, bringing together the UK’s most established Utilities & Telecoms and Collections, Debt Sale and Purchase Conferences
Read full story
Monzo launches ‘get paid early’ feature
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Monzo launches ‘get paid early’ feature

Challenger bank Monzo has confirmed its two million customers across the UK will be able to take advantage of a feature allowing them to get paid a day early
FCA warns of “clones’” impact on firms and consumers
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FCA warns of “clones’” impact on firms and consumers

Fraudsters are using the details of firms the Financial Conduct Authority (FCA) authorises to try to convince people that they work for a genuine organisation, the regulator has warned
Monzo “stored some customer PIN numbers incorrectly”
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Monzo “stored some customer PIN numbers incorrectly”

Challenger bank Monzo has informed some customers it had been storing their PINs in an area of its internal systems that its engineers have access to
Directors banned for dishonestly securing £975,000 of credit
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Directors banned for dishonestly securing £975,000 of credit

Three directors who dishonestly secured credit have been banned for a total of 29 years after causing their companies to submit false invoices to factoring companies

More news

FCA sends firms “clear signal” on vulnerability

FCA sends firms “clear signal” on vulnerability

News23 Jul 2019
The Financial Conduct Authority (FCA) has launched a consultation on proposed guidance for firms on the fair treatment of vulnerable customers
Payday lending group Instant Cash Loans prepares for closure following a £89m loss

Payday lending group Instant Cash Loans prepares for closure following a £89m loss

News17 Jul 2019
A group of lenders which includes The Money Shop, one of the UK’s largest short-term loan providers, is seeking to set aside an £18m payout pot for complaints, as it prepares to wind itself up
ICO hits British Airways with £183m fine over data breach

ICO hits British Airways with £183m fine over data breach

News08 Jul 2019
In the first sanction under the new General Data Protection Regulation (GDPR) rules, British Airways (BA) has been hit with a record £183m fine by the Information Commissioner’s Office (ICO) after a data breach which took place last year
TransUnion launches trended data in the UK

TransUnion launches trended data in the UK

News04 Jul 2019
Credit reference agency TransUnion has launched a trended data product in the UK market for the first time, it has confirmed to Credit Strategy
FOS considers “rebalancing” levy and case fees in funding consultation

FOS considers “rebalancing” levy and case fees in funding consultation

News02 Jul 2019
The Financial Ombudsman Service (FOS) has proposed shifting the ration of levy and case fees to 50:50 – from the current 85:15 as part of a consultation on how it is funded
Funding Circle shares fall after it halves revenue forecast

Funding Circle shares fall after it halves revenue forecast

News02 Jul 2019
Shares in peer-to-peer lender Funding Circle have fallen sharply after it halved its forecasts for revenue growth
FCA launches review of the credit information market

FCA launches review of the credit information market

News27 Jun 2019
The Financial Conduct Authority (FCA) has launched a market study to examine how the credit information market operates and its impact on consumers

Trending

Chris Fitch

"Preventing vulnerability through design is as important as identifying and responding to it"

19 Aug 2019 Chris Fitch
The FCA’s vulnerability guidance could lead to real change, but it must be careful with its language, says the Money Advice Trust’s vulnerability lead Chris Fitch
Read more

LATEST INDUSTRY NEWS STRAIGHT TO YOUR INBOX

Raising standards: What the government can learn about vulnerable customers from the private sector

Raising standards: What the government can learn about vulnerable customers from the private sector

Edition’s highlights:

→ Breathing space: Industry reaction to the vulnerability regime
→ Gearing up: Key lessons from the Car Finance Conference
→ Keeping score: Does credit scoring need an overhaul?
Read the issue

The CS Interview

United Utilities’ Michelle Atkinson on overhauling collections

United Utilities’ Michelle Atkinson on overhauling collections

26 Apr 2019 Calum FullerCalum Fuller
As vulnerability rises higher up the agenda for utilities providers, United Utilities head of income – domestic retail Michelle Atkinson explains how shifting focus improved yields
Read full interview

Opinion

Chris Fitch

"Preventing vulnerability through design is as important as identifying and responding to it"

19 Aug 2019 Chris Fitch
The FCA’s vulnerability guidance could lead to real change, but it must be careful with its language, says the Money Advice Trust’s vulnerability lead Chris Fitch
Chris Fitch

Editor’s View: Vulnerability now the most important metric for creditors

06 Aug 2019 Calum Fuller
The pace at which vulnerability has risen to the top of the list of priorities has been nothing less than astonishing
Car Finance Regulation & Development Forum
15 Oct

Car Finance Regulation & Development Forum

Midland Hotel Manchester
Collections & Vulnerability Summit
16 Oct

Collections & Vulnerability Summit

The Midland Hotel Manchester
Collections, Debt Sale & Purchase Conference
16 Oct

Collections, Debt Sale & Purchase Conference

The Midland Hotel, Manchester
Utilities & Telecoms Conference
16 Oct

Utilities & Telecoms Conference

The Midland Hotel, Manchester

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Director Credit Risk and Analytics
Metro Bank
Hall of fame 2019/2020

Webinar recordings

Making the most of technology in collections from the C-suite to the collections floor

The use of today’s collections technology relieves pressure throughout organisations – benefiting all levels, from senior management to customer-facing staff and consumers in debt. Collections technology has the ability to transform results.

Maximising potential from inside the big data universe

Data and innovation offers huge potential to revolutionise all markets. There is an opportunity to be one step ahead of the need, to redesign journeys and enhance enterprise strategies. To do this you need access to the most advanced analytics but also the best quality, including variations and types of data, and then the technology that can act on this insight. Data science can present a unique opportunity for uncovered growth and accelerate your business.

People-led Debt Collections Webinar

Many UK households are experiencing financial stress. In addition, interchangeable interest rates and a slowing economy will continue to pressurise. These factors are causing, or will cause, strain on people and in some instances may lead to people becoming overexposed and therefore unable to maintain repayments, resulting in them being brought into the collections environment. Against the backdrop of these challenges, a people-led collections approach is the right direction to take.

Making Affordability Personal Webinar

With new data comes new opportunities. Today risk, in an open data world, can be more accurate, faster and applied on a customer level. With the right architecture, you can receive signals from the data which can help you better respond and design individual journeys.
AI and automation in utilities and telecoms 

AI and automation in utilities and telecoms 

A live webinar exploring findings from a major survey of utility and telecoms providers, that unearthed their views on: The use of automation and AI in credit referencing, affordability checks, fraud prevention and more, approach to data capture and deployment and areas of regulatory focus.
AI, retail finance and regulation: Solving the puzzle

AI, retail finance and regulation: Solving the puzzle

A webinar exploring findings from a major survey of car finance providers, that reveals their views on: technology’s role in providing a frictionless customer journey, the role data plays in making lending decisions, areas of regulatory focus

Insight tools

Eight things we learned about vulnerability at the Credit Summit

Debt charity Christians Against Poverty undertook an in-depth review of vulnerability and its many forms in its Stacked Against report. At the Credit Summit, director of external affairs Dawn Stobart and social policy manager Rachel Gregory outlined their findings. Here are some highlights

Rise of the machines

A major joint report into AI and automation across financial services, utilities and telecoms

findandfundmycar.com - Adam Mepham, MotoNovo Finance

Presentation by MotoNovo Finance at the Car Finance Conference 2018
More insight tools
Quotes by TradingView

Careers

Appointments

HSBC chief executive Flint steps down despite 16 percent rise in profits

HSBC chief executive Flint steps down despite 16 percent rise in profits

05 Aug 2019
Centrica chief executive Conn to step down

Centrica chief executive Conn to step down

30 Jul 2019
Indesser appoints Equifax’s Parry as CEO

Indesser appoints Equifax’s Parry as CEO

01 Jul 2019

Magazine digital editions

Raising standards: What the government can learn about vulnerable customers from the private sector
Existential threat: How much of a threat are complaints management companies to alternative lenders?
Safe passage: How chief risk officers are navigating economic threats
Digital Fortress: Captains of Industry survey reveals FTSE executives’ fears around data protection
Fast lane: Why IFRS 9 is already accelerating debt sale activity
20/20 vision: How Credit Strategy is marking 20 years of representing credit
Read previous editions

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