Connected Data, a data-driven technology company, has launched this week with a pledge to transform how organisations manage debt and customer service processes.
The company will blend business intelligence, analytics and artificial intelligence with predictive data solutions to elevate an organisation’s insight across debt and customer management. Connected Data said it will also combine these three elements with a scalable Amazon Web Services environment, debt analytics expertise and proprietary data.
The service will involve the use of insight dashboards, alerts that can be configured against various data criteria, and the automatic monitoring of debt portfolios in real time, to prompt treatments creditors can enact with different customers on different portfolios.
The team behind the launch said they strongly believe debt can be “prevented and reduced across any organisation.”
Connected Data has already partnered with eight of the UK’s leading data solutions providers, and is already working with including water, energy and financial services firms, with further partnerships under development.
Gary Wood, former managing director of decision analytics, Experian UK and Ireland, and Adrian Crean, chair of Facit Data Systems, have been appointed as non-executive directors and strategic advisors.
Kirk Fletcher, chief executive of Connected Data, said: “In our experience working with hundreds of debt portfolios, we recognised that more effective treatment paths could have been applied to significant elements of those portfolios with more effective data enablement. Connected Data delivers this enablement for organisations with minimal impact on internal resources.”