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Smart meter rollout extended

Smart meter rollout extended

Top Stories

CMA orders RBS and Santander to fix PPI breaches
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CMA orders RBS and Santander to fix PPI breaches

Smart meter rollout extended
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Smart meter rollout extended

Make sure you’re at the first Collections & Vulnerability Summit
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Make sure you’re at the first Collections & Vulnerability Summit

Pawnbroker Ablemarle & Bond Herbert Brown ceases trading
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Pawnbroker Ablemarle & Bond Herbert Brown ceases trading

Ovo set to become UK’s second-largest energy supplier after £500m SSE deal
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Ovo set to become UK’s second-largest energy supplier after £500m SSE deal

More news

Shortlists for Collections & Customer Service Awards and Utilities & Telecoms Awards 2019 revealed

Shortlists for Collections & Customer Service Awards and Utilities & Telecoms Awards 2019 revealed


FCA grants extra time for payments industry to bring in Strong Customer Authentication

FCA grants extra time for payments industry to bring in Strong Customer Authentication


Solarplicity becomes 13th energy supplier to cease trading since 2018

Solarplicity becomes 13th energy supplier to cease trading since 2018


SSE “in discussions” with Ovo Energy over sale of UK energy arm

SSE “in discussions” with Ovo Energy over sale of UK energy arm


Energy prices to fall after Ofgem lowers price cap

Energy prices to fall after Ofgem lowers price cap


Centrica chief executive Conn to step down

Centrica chief executive Conn to step down


Giffgaff fined £1.4m for overcharging customers

Giffgaff fined £1.4m for overcharging customers

Trending

Martin Beck

Economic trends: How long can the Bank of England resist cutting rates?

LATEST INDUSTRY NEWS STRAIGHT TO YOUR INBOX

Raising standards: What the government can learn about vulnerable customers from the private sector

Raising standards: What the government can learn about vulnerable customers from the private sector

The CS Interview

United Utilities’ Michelle Atkinson on overhauling collections

United Utilities’ Michelle Atkinson on overhauling collections

Opinion

Martin Beck

Economic trends: How long can the Bank of England resist cutting rates?


Martin Beck

FOS funding review needs further consideration


Martin Beck

"Preventing vulnerability through design is as important as identifying and responding to it"

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Andrew Brameld

Andrew Brameld

Cyrille Sallé de Chou

Cyrille Sallé de Chou

David Poole

David Poole

Doriana Iovino

Doriana Iovino

Webinar recordings

Making the most of technology in collections from the C-suite to the collections floor


Maximising potential from inside the big data universe


People-led Debt Collections Webinar


Making Affordability Personal Webinar


AI and automation in utilities and telecoms 

AI and automation in utilities and telecoms 


AI, retail finance and regulation: Solving the puzzle

AI, retail finance and regulation: Solving the puzzle

Insight tools

Eight things we learned about vulnerability at the Credit Summit

Rise of the machines

SM&CR in 2020 – how will we get there and what will it feel like?

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Credit Strategy
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