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FCA announces new payment holiday proposals for credit card and personal loan providers

FCA announces new payment holiday proposals for credit card and personal loan providers

Credit card and personal loan providers will be expected to extend existing payment freezes, and offer them to customers not already granted one, under a raft of new proposals announced today (June 19)

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FCA announces new payment holiday proposals for credit card and personal loan providers
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FCA announces new payment holiday proposals for credit card and personal loan providers

19 Jun 2020 Marcel LeGouais
Credit card and personal loan providers will be expected to extend existing payment freezes, and offer them to customers not already granted one, under a raft of new proposals announced today (June 19)

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Agility in collections through Covid-19 - benchmark against your industry

Agility in collections through Covid-19 - benchmark against your industry

Top Stories15 Jun 2020
Credit Strategy is calling for industry reponses to a survey to enable creditors and collections firms to benchmark their transitions since the lockdown
MPs launch campaign for new law to transform government debt collection

MPs launch campaign for new law to transform government debt collection

Top Stories12 Jun 2020
A cross-party group of MPs has written to the chancellor calling for new legislation that would create root-and-branch reforms of government debt collection practices
FCA fines Lloyds Bank, Bank of Scotland and The Mortgage Business £64m, as lenders complete £300m redress package

FCA fines Lloyds Bank, Bank of Scotland and The Mortgage Business £64m, as lenders complete £300m redress package

Top Stories11 Jun 2020
The Financial Conduct Authority (FCA) has fined Lloyds Bank, Bank of Scotland and The Mortgage Business over £64m for failures over their handling of mortgage arrears
Martin Lewis calls for law change to stop “threatening” debt collection letters

Martin Lewis calls for law change to stop “threatening” debt collection letters

Top Stories03 Jun 2020
Consumer campaigner Martin Lewis is urging the government to change legislation that forces lenders to send debt collection letters to customers – when those borrowers have already been given payment holidays
Mortgage holidays and repossessions suspension to be extended - reaction and analysis

Mortgage holidays and repossessions suspension to be extended - reaction and analysis

Top Stories22 May 2020
The Financial Conduct Authority (FCA) has today launched proposals for mortgage holidays to be extended by three months for borrowers who need them, as well as allowing up until October for customers to apply for them

Trending

Jason Wassell

“It is time for a grown-up discussion about the role of consumer credit”

28 May 2020 Jason Wassell
An evidence-based discussion, led by the Treasury, is needed to define the role consumer credit lenders can play in our society and the economy’s recovery, argues The Consumer Finance Association’s Jason Wassell
Read more

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Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic

Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic

Edition’s highlights:

→ Worse than the 2008 crash? Our resident economist explains why this year’s recession could be deeper than the economic depression of 08/09

→ Covid-19 exposes the UK’s financial fragility: How coronavirus is exposing weaknesses in welfare policy and household finances

→ Putting credit invisibles on the map: How our survey with Experian revealed the regions where consumers are invisible on credit information
Read the issue

The CS Interview

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

Premium: Yorkshire Building Society’s Tracey Newton on scaling the lender’s reward offering to its staff

19 Feb 2020 Amber PritchardAmber Pritchard
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
Read full interview

Opinion

Jason Wassell

“It is time for a grown-up discussion about the role of consumer credit”

28 May 2020 Jason Wassell
An evidence-based discussion, led by the Treasury, is needed to define the role consumer credit lenders can play in our society and the economy’s recovery, argues The Consumer Finance Association’s Jason Wassell
Jason Wassell

Premium: Credit scoring and coronavirus - how can we protect the most vulnerable?

28 May 2020 Steve Grice
Consumers who turn to high-cost credit to cover emergency bills during the pandemic may find their credit scores are negatively impacted, even if they use it responsibly. Elevate Credit’s managing director Steve Grice explains why this unfair imbalance needs to be addressed
Jason Wassell

Premium: In ill times, we need ‘good banks’ more than ever

28 May 2020 Chris Fitch
During the recession of 2008/09, much of the debate between public figures centred on the need for banks to become a force for social good. With some examples from Tesco Bank, Starling Bank and others, Chris Fitch explains how the pandemic has provided a means to fulfil that purpose
FSE Week
14 Sep

FSE Week

Parliamentary Reception
15 Sep

Parliamentary Reception

Houses of Parliament, London
Lending Summit
5 Oct

Lending Summit

Hilton London Bankside
Women in Credit Awards
5 Oct

Women in Credit Awards

Leonardo Royal Hotel, Tower Bridge, London

Credit 500 - an index of influence

Credit 500
Alex Ellerton

Alex Ellerton

Partner
Grant Thornton
Andrew Brameld

Andrew Brameld

Managing Director
BNP Paribas Personal Finance
Cyrille Sallé de Chou

Cyrille Sallé de Chou

Chief Risk Officer
HSBC
David Poole

David Poole

Chief Risk Officer
Brighthouse
Doriana Iovino

Doriana Iovino

Chief Risk Officer
Vive Bank
View Credit 500 Nominate for 2020

Webinar recordings

Listen on demand: Responsible lending in a lockdown webinar

Listen on demand: Responsible lending in a lockdown webinar

Credit Strategy members can now listen on demand ...
Listen on demand - mortgage webinar: The future of the digital mortgage journey

Listen on demand - mortgage webinar: The future of the digital mortgage journey

In this webinar with Experian, we explored ...
Last chance to register for webinar - the essentials of a digital mortgage proposition

Last chance to register for webinar - the essentials of a digital mortgage proposition

As consumer expectations for their mortgage ...
Listen on demand - commercial finance webinar: The evolution of small business lending

Listen on demand - commercial finance webinar: The evolution of small business lending

The commercial lending market continues to go ...

Insight tools

Eight things we learned about vulnerability at the Credit Summit

Debt charity Christians Against Poverty undertook an in-depth review of vulnerability and its many forms in its Stacked Against report. At the Credit Summit, director of external affairs Dawn Stobart and social policy manager Rachel Gregory outlined their findings. Here are some highlights
More insight tools

Careers

Appointments

Qualco appoints Franklin as global business development director

Qualco appoints Franklin as global business development director

17 Mar 2020
Former EY insolvency partner Bingham takes R3 chief executive post

Former EY insolvency partner Bingham takes R3 chief executive post

06 Mar 2020
Lowell appoints CFO Wilson

Lowell appoints CFO Wilson

20 Feb 2020

Magazine digital editions

Continuity in a crisis: The UK’s largest lenders explain how they’ve transitioned to WFH polices, and supported up to 1.6million customers, during the pandemic
A broader view: Cambridge Building Society’s Victoria Stubbs explores the broadening responsibilities chief risk officers now face
The game changer: Now in charge of £23bn of public sector debt, the Cabinet Office’s Steve Coppard talks cultural change
Safe passage: How chief risk officers are navigating economic threats
Digital Fortress: Captains of Industry survey reveals FTSE executives’ fears around data protection
Fast lane: Why IFRS 9 is already accelerating debt sale activity
Read previous editions
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creditstrategy.co.uk – an online news and information service for the UK’s commercial and consumer credit industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Credit Strategy is committed to diversity in the workplace. @ Copyright Shard Media Group