Lenders reported that demand for unsecured lending increased in Q4, and they’re anticipating it to rise further in Q1 this year, according to the Bank of England
Lenders reported that demand for unsecured lending increased in Q4, and they’re anticipating it to rise further in Q1 this year, according to the Bank of England
Court Enforcement Services has responded to a court decision which states that current legislation doesn’t prevent a controlled goods agreement being secured when agents haven’t entered premises to enforce a debt
Credit Strategy is hosting a webinar on December 9 with a panel to explore how lenders can grow market share while lending responsibly – while also enabling under-served customers to access finance
Credit Strategy has launched the full agenda for the Credit Summit, sponsored by Experian, which will feature Evan Davis returning as chair and the Financial Conduct Authority (FCA) delivering a keynote on the regulator’s expectations
The Treasury has announced that debt collection letters sent by lenders and collections firms will change to include ’less threatening’ terms and simpler language for customers
New business in the consumer car finance market grew nine percent by volume in July 2020, according to the latest figures from the Finance and Leasing Association (FLA)
At some point in 2021, StepChange expects a collision between problem debt and vulnerability, but policymakers can find a way to help those turning to food banks, writes Phil Andrew
→ How lenders are personalising engagement and policies for vulnerable customers
→ Chris Fitch, vulnerability lead consultant at the Money Advice Trust, explains how firms can satisfy ICO and FCA guidance on recording vulnerability among customers
→ StepChange’s CEO shares views on how new inquiries from clients in financial hardship are already flooding in to debt advisers
Tracey Newton of Yorkshire Building Society discusses innovating a reward strategy to serve nearly 4,000 people, whatever stage of their life or career they are in
At some point in 2021, StepChange expects a collision between problem debt and vulnerability, but policymakers can find a way to help those turning to food banks, writes Phil Andrew
Some measures introduced to protect consumers of credit products will likely become permanent, writes Jonathan Horsman, secretary to the All Party Parliamentary Group on Alternative Lending
Covid-19 and its effects present new challenges when measuring and retaining company culture – but that can have positive results, writes Steve Peacock, CRO at Think Money
With the release of the Financial Conduct Authority’s finalised, updated guidance for the motor finance sector, the message is clear, explains Andy Thomas, motor finance operations director at collections and recoveries specialist Chartsbridge
With just weeks left before a potential disorderly exit from the EU, Credit Strategy highlights why credit professionals should be aware of consumers’ inability to absorb a shock and why younger customers could be most at risk
Compliance with regulations has occupied car finance providers’ workload over the last year. Industry expert Jo Davis told the Car Finance Conference, sponsored by Experian, what to expect
Debt charity Christians Against Poverty undertook an in-depth review of vulnerability and its many forms in its Stacked Against report. At the Credit Summit, director of external affairs Dawn Stobart and social policy manager Rachel Gregory outlined their findings. Here are some highlights
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