Credit Strategy has launched the full agenda for the Credit Summit, sponsored by Experian, which will feature Evan Davis returning as chair and the Financial Conduct Authority (FCA) delivering a keynote on the regulator’s expectations.
The flagship event within a revamped Credit Week and the wider Credit Festival, the Credit Summit will begin with Jonathan Davidson, director of supervision at the FCA, setting out the watchdog’s priorities and expectations on forbearance.
Davidson will explain recent guidance updates for tailored support, for customers still in difficulty after payment holidays expire, and expectations around vulnerable customers.
Now held over four days from 3-6 November, the new-look Credit Summit features four individual conferences - Alternative Lending (3 November), sponsored by Lantern, Trade Credit (4 November) hosted by the CICM, Credit Risk & Collections (5 November) sponsored by FICO, and Open Banking (6 November), sponsored by Equifax and AccountScore.
Along with Evan Davis, Tanya Beckett, best-known for hosting BBC World News Today, will be chairing specific sessions at the Credit Summit. Broadcast live from our London TV studio each day, the summit will provide opportunities to interact digitally with speakers and network with fellow professionals.
To debate issues around affordability, open banking, credit risk, rising unemployment, collections, alternative credit products and trade credit, speakers will provide views from a diverse range of organisations including Nationwide Building Society, the Cabinet Office, Virgin Money, Shell, Klarna, HSBC, StepChange, Lloyds Banking Group, Loans 2 Go, Lending Works, the Money and Pensions Service, Experian, Equifax, Lantern and a range of other service providers to creditors.
Key sessions will focus on critical macro-economic issues, as the industry heads into a highly uncertain period. In that context, Frances Haque, chief economist at Santander, will deliver insights on immediate risks for those in credit and collections roles.
Other highlights include Davis chairing a session on financial inclusion with Joanna Elson, chief executive of the Money Advice Trust and a recently announced CBE, with a panel drawn from parliament and the industry.
Another session on consumer credit risk and strategy insight, chaired by Bruce Curry, vice president of collections and recovery for EMEA at FICO, will explore how major lenders are enhancing the customer journey through credit risk and collections. This panel includes Simon Green, head of personal loans, credit risk, at Lloyds Banking Group, and Victoria Stubbs, chief risk officer at Cambridge Building Society.
As the Women in Credit Awards, sponsored by Qualco, will also feature within Credit Week, the Credit Summit will include a session chaired by Beckett on bringing diversity to the risk function. Sue Chapple, CICM chief executive, along with an all-female panel of women working in senior risk and credit roles, will be sharing frank opinions.
Bringing a global perspective, David Fisher, global oil credit manager at Shell Trading & Supply, will deliver a presentation on the operational specifics of how good credit management saved Shell millions, in the wake of Thomas Cook’s insolvency.
Another highly topical panel on using open banking to help the most vulnerable, chaired by Karl-Magnus Wadsack, partnership director - open data at Equifax, will have contributions from Vanessa Northam, head of strategic relationships at StepChange; Gareth McNab, OB4G lead at Nationwide and Steve Coppard, deputy director for the government debt management function, at the Cabinet Office.
Each lunchtime will give viewers the opportunity to network across the industry using a digital matchmaking partner, Brella.
To view the full agenda for the summit, click on the Credit Summit event page.