Lantern is the industry leading debt purchaser of non-standard lending, with a specialist focus on managing both vulnerable customers and those in financial difficulties. We operate at the very highest level of corporate governance and interpretation of TCF rules. Our approach is tailored to customers individual needs, discussing their situation with empathy, honesty and above all humanity. Our exceptional approach with customers was recently recognised when we achieved the GOLD standard accreditation by Investors In Customers (IIC) where our customers scored our service as 10/10.
Lantern have the lowest upheld rate in complaints against that of our peers, doing things the right way for both our customers and our sellers is why we believe Lantern is the safest pair of hands.