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To lead the enforcement industry in recognising that it has an obligation to treat debtors fairly.

 

To provide creditors with an effective final sanction for collections; without fear that their customers, including those genuinely struggling, will be mistreated in the process.

 

To provide debtors with an experience built on trust and respect, focusing on sustainable and reasonable solutions for getting them out of debt and returning the principal amount to the creditor as quickly as possible, while recognising that vulnerability may exist and that circumstances change.

 

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creditstrategy.co.uk – an online news and information service for the UK’s commercial and consumer credit industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Credit Strategy is committed to diversity in the workplace. @ Copyright Shard Media Group