Ipsos Loyalty is the global leader in designing and delivering Customer Experience Management programmes. We deliver insight, technology and strategic advisory services. Combining decades of research expertise with cutting-edge technology, our programmes help place our clients’ customers at the heart of everything they do. We provide the expert advice needed to integrate good CX practice into long-term business strategies, giving clarity to corporate visions and adding value to services. We turn our clients’ strategies into clear and achievable visions, helping them to deliver exceptional experiences which drive growth and create lifelong advocates of their brands.