As the only organisation in the creditor sector of the industry dedicated to working with relevant individuals and bodies on behalf of members, we seek to create a common approach amongst litigants to rectify problems in using the court service.
The CCUA boasts a strong voice at the highest legislative level. In close collaboration with other relevant organisations such as the Enforcement Law Reform Group and the Money Advice Liaison Group, we are able to respond clearly to proposed government reform. In addition regular contact is maintained with other bodies such as the Credit Services Association and the Chartered Institute of Legal Executives (CILEx).
By liaising regularly with key figures in the judiciary, the CCUA is able to provide up to date information about forthcoming amendments to court procedures and give our members the opportunity to see those changes first hand. We work hard to achieve consistency across all courts by remaining at the forefront of debate so we can positively affect changes to the system for the better.
In a nutshell -
We listen to our members (court users involved with reclaiming debt) and work together at the forefront of debate with the government, so we can positively affect changes to the system for the better.