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In this webinar with Experian we explored changes in the digital mortgage journey, how this impacts providers, distributors and consumers, and the practical elements of a digital proposition.
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Credit Strategy hosted the webinar with Elliot Dodson, Product Manager at HD Decisions, Experian and Rob Haslingden, Digital Proposition Lead at Experian, to explore and see actual examples of a digital mortgage journey.
We looked at changes in customer expectations, the housing market, demographics and how changes in Open Banking can resolve the friction customers can experience on their mortgage journey.
To listen and see the slides from this webinar, which give you detailed, animated examples of the digital journey a customer can take through a mortgage application on their smartphone, click here.
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