Here, Premium Members can find a range of resources designed to provide a granular view of best practice, trends, and competitive benchmarking across credit. For access to our member-only on-demand sessions, please click here
In 2020, the Credit Awards judges voted for Nationwide Building Society to win the Credit Modelling & Risk Team of the Year category. Details from the entry are included here
In 2018, the Credit Awards judges voted for PayPlan to win the Debt Advice Provider of the Year category. The entry, which detailed a crucial partnership with Nationwide Building Society, is included here
In 2019, Nationwide won Best Use of Technology – Creditor at the Credit Awards. The successful entry detailed the use of bespoke analytics and modelling to overcome challenges in credit scoring
Through 2018 and 2019 Virgin Money ran campaigns to support customers facing sudden job losses, then expanded them to help customers at immediate risk after natural disasters. The outstanding success of this initiative secured the Best Conduct and Culture Award, at the 2019 Collections & Customer Service Awards. The winning entry is detailed here.
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