Phillips & Cohen Associates, a deceased account management specialist, has appointed Bob Bednar as its senior vice president of consumer communication and digital strategy in a bid to strengthen its digital offerings
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Yorkshire, United Kingdom
Your new company A well established business with offices across the UK are seeking an experienced Credit Control Manager to lead their Huddersfield based team on an interim basis.
Your new role Manage the daily function of the credit control department in Huddersfield, including
Managing the new credit customer approval process for all customer accounts
Administering direct debit collections for all customers on Direct Debit
Providing customer statements and responding to customer queries for the depots
Processing payments received directly into the bank account for the depots
Enforcing credit terms and chasing overdue payments for accounts managed through Centralised Credit Control (some accounts are managed by the Depots)
Provision of management information on debtor balances for the branded depots
Review and improve the existing procedures and policies
Work with Finance, Depot Operations and Sales functions to document best practice requirements for Central Credit Control and for Depot Managed Debt
Review existing customer limits and payment terms against the best practice requirements and agree resolutions to any exceptions
Align Centralised Credit Control process to the agreed best practice
Establish centralised reporting and control procedures to monitor best practice compliance for Depot Managed Debt
Oversee the migration of the debtors ledger from Infinium to Open Accounts
Work with IT to ensure smooth transition of open balances
Work with IT to ensure new system has the functionality to support the customer requirements
Adapt Huddersfield operational practices to work effectively with the new systems
What you’ll need to succeed
You will be an experienced Credit Control Manager with experience of leading a substantial team.
What you need to do now If you’re interested in this role, click ’apply now’ to forward an up-to-date copy of your CV, or call us now. If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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