Debate: What role for humans in the future of collections?
What role for humans in the future of collections?
In collections, AI is now a vital tool to improve customer experience (CX) and increase process efficiency. This was a clear hot topic at this month’s Credit Summit and forms a central discussion point of the 1st DBC for Collections Live Debate.
Credit Strategy is working with Intelligent Environments to bring you The Digital Banking Club on 25 April 2018 which will discover how your business needs to prepare for an AI-driven world – and not get left behind.
Key discussion areas will include:
The debate will be chaired by our Consulting Editor, Fred Crawley. Joining Fred are:
Head of Product Management - Applied Science and Intelligent Products, Group Transformation
Lloyds Banking Group
Group Customer Operations Director
Director of Strategy, Marketing and Innovation
The Law Society, London WC2A 1PL