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Car Finance Regulation & Development Forum

Wed Nov 11, 2020
08:10 - 16:45
The Midland Hotel, Manchester

Solely bringing together industry lenders and brokers

This exclusive forum is a key opportunity for senior policy makers at specialist motor finance brokers and the lenders that provide their funding facilities, to jointly discuss the regulatory landscape and explore initiatives to modernise the industry and stay ahead of expectations.


The broker origination channel continues to grow in significance for both major and smaller independent lenders, and the relationship between the parties must develop further to ensure that delivery of products results in an improvement in customer outcomes whilst maintaining profitability.

Why attend?


The agenda will focus solely on the issues facing the partnership between brokers and lenders, considering how the FCA and other regulation can be effectively managed, particularly in light of the clear directive to protect customers from potential harm.


Our industry has an opportunity to take the lead by improving both professionalism and communication. By bringing the key organisations together, alongside the regulatory bodies and selected technology and business consultants much progress can be achieved.


Included within your pass is access to a private networking dinner which will be held on the evening of the forum. To book please click here.

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2019 Agenda

2019 Agenda

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9.30: Welcome and opening addresses



9.45: FCA motor finance update

  • Update on the FCA’s motor finance review


10.00: Panel: FCA motor finance update

  • Chance for the audience to ask industry experts the opinions on the FCA address
  • What the review means for your business
  • Areas for the industry to improve


10.30: Addressing the FCA concerns part 1

  • Commission and Revenue models
  • What work lenders and brokers have done on addressing the FCA concerns on DIC
  • The link between credit risk and commission reward


11.30: Morning break


11.45: Improving the efficiency of relationships between brokers and lenders

  • An opportunity to discuss how both can work more closely together
    • Relationship management
    • MI reporting
    • Bad debt reporting

12.20: Lunch break


13.00: Update on the role of The Financial Ombudsman Service

  • What is their curent role in vehicle and motor finance complaints.
  • How they are approaching the motor finance landscape
  • Charge structure
  • Experience of current dealings with FOS

Mark Lloyd, DSG Finance


13.15: Financial Ombudsman panel

  • A panel of car finance lenders and brokers discuss their concerns
    • FOS’ range of responsibility
    • Challenges for FOS managing vehicle issues
    • Working with FOS for better customer outcomes


14.00: Addressing the FCA concerns part 2

  • Focussing on affordability in the motor finance market
    • How can brokers and lenders use Open Banking to better solve the issue
    • By which party and at what point in the process are affordability checks made

15.00: Developing your brokerage

  • Ideas for how a broker can grow and improve their business.
    • Starting a lending book
    • M&A activity
    • Investment processes

15.15: Afternoon break


15.45: Open forum

  • Closing panel to summarise the day
  • Ask all your questions to a mixed panel of motor finance experts
  • Key messages to take home from the day

16.45: Closing speeches


17.00: Conference close


The forum will be followed by a private networking dinner at 19.00


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Taking place on the evening of the forum, the Car Finance Awards presents an unique opportunity to network and celebrate a year of hard work with industry leaders.


From its inauguration in 2016, the Car Finance Awards has grown to become the only awards programme to gather dealers, lenders and brokers to celebrate and reward success across the industry.


Find out more here



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This is predominantly a paid-for invitational event for brokers and lenders, however access may be granted based on a criteria check. Please note when you submit the registration form below you will have to wait for approval. Confirmation of booking will be sent to your email within five working days.


Credit Strategy Premium members are entitled to a 25% discount on all conference passes. To learn more please click here


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Taking place in the evening is the UKs only awards programme that gather dealers, lenders and brokers to celebrate and reward success across the industry - the Car Finance Awards. To find out more information and to purchase tickets click here.


If you have any questions, please contact us by email directly by phone at 020 7940 4840.


Book now


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