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Winners & Finalists

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2017 Finalists


Best Outsourcing and Partnership Initiative of the Year - sponsored by Katabat
  • Arum and Thames Water
  • Citizens Advice Coventry and Severn Trent
  • Equifax and SagaCity
  • Esendex and npower
  • Marston Holdings, Southern Water and UK Search
  • Sigma and Extra Energy
  • Sigma and Scottish Power

Best Use of Technology
  • Baker Tilly Creditor Services LLP
  • Callcredit and PFP Energy
  • Esendex and npower
  • High Court Enforcement
  • Pure Planet

Best Vulnerable Customer Support Team - sponsored by Capita
  • British Gas - Priority Services Team
  • British Gas - The Consumer Vulnerability Team
  • Callcredit and Loop
  • Citizens Advice Coventry and Cadent Gas - AWS
  • Consumer Council for Water (CCWater)
  • High Court Enforcement
  • Orbit and United Utilities
  • Severn Trent Water

Energy Team of the Year - sponsored by Capita
  • British Gas
  • EDF Energy I&C Collections Team

  • Scottish Power

Innovation of the Year - sponsored by Court Enforcement Services
  • Callcredit
  • Esendex and npower
  • TDX Group

Leader of the Year - Transition & Implementation
  • Matt Baker - British Gas
  • Tom Somerville - Orbit
  • Andrew White - Consumer Council for Water (CCWater)

Telecoms & Home Media Team of the Year - sponsored by Lowell
  • Tesco Mobile
  • Three

Water Team of the Year

  • Severn Trent Water
  • United Utilities

Winners 2016

Winners U&T 2016 - 1

Court Enforcement Services

Best Use of Technology

Winners U&T 2016 - 2

EDF Energy

Energy Team of the Year

Winners U&T 2016 - 3

Thames Water - Bill to Cash Team

Water Team of the Year

Winners U&T 2016 - 4

Talk Talk Business and Tesco Mobile

Telecoms Team of the Year

Winners U&T 2016 - 6

Scottish Power and The Sigma Financial Group

Best Outsourcing Initiative of the Year

Winners U&T 2016 - 7

British Gas

Innovation of the Year

Winners U&T 2016 - 8

First Utility and The Sigma Financial Group

Best Joint Customer Service Initiative of the Year

Winners U&T 2016 - 9

Severn Trent - Care & Assistance Team

Best Vulnerable Customer Support Team

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