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Conference opening address: John Ingram, CEO, MortgageGym


Overview of the market

  • How demographic changes are changing the shape of the industry
  • How the industry and supporting industries can tackle shortages in housing supply and what the current state of housing stock means for the market
  • Which new building techniques such as modular housing are gaining traction in the UK and how the industry can support and adapt to them
  • Which current challenges are most prescient to lenders and how business models can adapt to take advantage of these
  • With the continued trend towards intermediaries, what is the lenders current place in the broader market


Paul Broadhead

Director of Mortgage Policy



Overview of the broker market

  • As the market share of brokered mortgages increases what pressures do brokers still face
  • What do current macroeconomic changes mean for the broker market
  • With an ever increasing market share what is a brokers role in leading the market

David Hollingworth

Associate Director

London & Country


Jeremy Duncombe


Legal & General Mortgage Club


Peter Izard

Business Development Manager


11:40 Break

Risk breakout room

Product and distribution stream




Macro changes and impact on credit risk


  • What will a hard brexit scenario mean?
  • The winners and losers from the squeeze in incomes
  • How worried should we be about the rise in debt levels


Keith Church

Head of Economic Modelling




Adapting to change in the broker market


  • How technology is changing the face of the broker lender relationship
  • How banks and brokers can better work together
  • How brokers can best interact with new customers
  • How lenders can improve to aid broker interaction with customers

Ray Boulger

Senior Technical Manager

John Charcol


Andrew Montlake

Founding Director



Martese Carton

Head of Intermediary Distribution

Leeds Building Society








Panel: Buy to let

  • What the effects of changes in buy to let legislation have been and what do we expect to see going forward
  • How stamp duty changes are altering the market and it’s structure
  • What the changes are meaning for the mortgage industry
  • How the industry can best support the buy to let market moving forward


John Goodall




Jamie Pritchard

Head of Sales

Precise Mortgages


Richard Lambert






Combining digital tools with knowledgeable advisors

  • What pressures financial technology is putting on costs and returns in the mortgage sector
  • How financial technology and digital tools can be integrated alongside existing business models
  • What the role of advisors will be moving forward
  • How we best understand our customer’s desire for efficiency and simplicity
  • How we reconcile this with their want for human interaction


Hassan Mustafa



Rameez Zafar






The growth of niche mortgage solutions


  • Why lenders are looking towards niche products like life time and guarantor mortgages
  • What second charge mortgages being brought within the MCOB regime means for both lenders and brokers
  • Why product differentiation is as important as price in the mortgage market
  • Why lenders should be encouraged to offer a larger range of products and how the added competition benefits the entire market
  • How brokers can continue to offer the best advice with a growing range of products

Cammy Amaira

Head of Intermediary Sales

Family Building Society


Fiona Hoyle

Head of Consumer Finance



Peter Izard

Business Development Manager







How to evolve the market

  • How we can develop a culture of innovation in the mortgage market
  • Who should be involved in digitization efforts
  • How we best understand different customers varying attitudes to mortgage products

Jeremy Moll

Chief Commercial Officer



Case study: Putting intermediary at the heart of HSBC

  • Why HSBC is putting intermediaries at the Heart of their mortgage strategy
  • Why the needs of brokers are first and foremost throughout the mortgage business
  • The shift happening at HSBC across departments to improve how they interact with brokers
  • How intermediary slots into HSBC’s overall mortgage strategy
  • Why HSBC, one of the world’s largest banks is looking to compete on service

Chris Pearson

Head of Intermediary Mortgages



Closing Remarks


Conference Close



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