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Commercial Finance Conference - agenda

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FRONT END


9.00 KEYNOTE

SWOT analysis for commercial finance

  • Mapping out a market in flux:
    • Understanding the digital obstacles and opportunities
    • How regulation is shaping the broker/lender dynamic
    • Exploring how innovation is affecting deal origination, structure and delivery
  • Is the market overheating and is growth sustainable?
  • Assessing the future sustainability of the market

 

Sponsorship opportunity

 

9.30 PANEL

The state of the market

  • Exploring the economic and political landscape
  • New market players and market participants going through change
  • Analysing the structural changes within the market
  • Assessing the current failure rate
  • Whether the government sees the industry as too commission hungry

Panellists:

David Pickering

Chief Executive Officer

LENDING STANDARDS BOARD

Fred Crawley

Consulting Editor

Credit Strategy

 

 

10:10 PANEL

Rethinking origination models – brokers and online

  • How asset and invoice finance will be distributed over the next 12-24 months
  • Exploring the innovation we are likely to see
    • What do we desperately need?
  • Managing the costs and pressures of high street brokers and lenders
  • Ensuring customers feel like they’re buying from people, not technology
  • Maximising efficiencies and understand costs for acquiring customers
  • Implications for underwriting
  • How data is used –matching of customers to lenders
  • Compensation models for personal and online brokers

Panellists:

Andy Taylor

Head of Sales

HITACHI CAPITAL

Representative TBC

Representative TBC

NACFB

 

 

10:30 Break

 

DECISIONING


10:50

Sources of data for SME customers

  • Sourcing data for lenders under the new credit data regulations:
    • Payment Services Directive 2
    • Finance Platforms Act
  • How PSD2 will impact:
    • Underwriting accuracy
    • More competitive pricing
  • PSD2 has the potential to be the biggest change in underwriting since credit rating bureaux – how much of a difference will it make in reality?

 

Olly Betts

Chief Executive Officer

BIZFITECH

 

 

11:30 PANEL

Getting underwriting right

  • Balancing underwriting decisioning: Automated vs manual
  • Decisioning for:
    • SME / corporate
    • Small business / commercial
  • Asset v balance sheet underwriting
  • Using digital tech correctly to drive speed
  • Incorporating credit and non-traditional information
  • Understanding customer’s current service and speed level requirements
  • P2P: Are we heading towards underwriting issues?

 

Panellists:

Rael Sarembock

Co-Founder & Partner

CAPITAL STEP

Mark Williams

Head of Business Credit & Risk

RATESETTER

John Davies

Chief Executive Officer

JUST LOANS GROUP

 

 

12:10

Compliance for the ‘s’ side of the SME market

  • How tiny firms are regulated
  • Exploring the future likelihood of smaller players being further protected

 

Sponsorship opportunity

 

 

12:30 Lunch

13:30

Structuring deals – and businesses - for multiple finance types

  • How businesses can set themselves up for receipt of a range of finance types
  • How deals can be structured to encompasses multiple types of finance
  • Where different types of finance are appropriate and how they can interact
  • Which cases multiple financings make sense and where they can struggle

 

CUSTOMER INTERACTION


13:50 PANEL

Users’ views on asset and invoice finance

  • How larger SMEs are currently using finance
  • Exploring the motivations behind users sourcing finance options
  • Understanding what users demand from service
  • Where finance has proven to be useful…and mis-sold

 

Sponsorship opportunity

 

 

14:30 PANEL

Technology and customer management/service: Online, self-serve

  • How technology is being deployed in customer service
  • How the personal touch can be replaced in self service
  • Whether finance providers using tech based self-service platforms are:
    • Less likely to upsell
    • Losing the customer relationships

Sponsorship opportunity

 

 

15:10 Break

BACK END


15:30

Customer service, collections & recoveries

  • Exploring the available options open to providers looking to recover debts
  • Maintaining a customer relationship through the recoveries process
    • Should finance providers want to maintain a relationship with unreliable customers?

 

Sponsorship opportunity

 

15:50 PANEL

Insolvency, auctioning and remarketing

  • Why you may need to look at insolvency, auctioning and remarketing
  • Exploring the options available and why they each may make sense for you
  • Understanding the reputational risk
  • Incorparating insolvency, auctioning and remarketing into your business plan

 

Sponsorship opportunity

 

16:30 Close of conference

 

 

Followed by the Commercial Finance Awards

 

 

 

 

 

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