The Conference

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Returning for its 18th year, the CDSP Conference is one of the biggest events in the collections calendar.

The Conference

Held for a number of years at the iconic Midland Hotel, Manchester, and followed by the hugely successful Collections & Customer Service Awards, this truly is one of the biggest industry gatherings of the year.

CDSP will focus on best practice within UK Collections and European NPL & debt sale opportunities.


Top reasons to attend:

  • Examine how creditors are preparing to deal with the rising levels of consumer credit
  • Understand where digitalisation is improving collections practice and customer service
  • Gauge how creditors are classifying vulnerability, against the backdrop of regulation
  • Hear a presentation on IFRS 9: Understand its potential impact of identifying risk early and preventing accounts falling into arrears
  • Analyse how creditors are prepared for SMCR, and how the Standard Financial Statement will affect the I&E process



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