The categories reflect the exceptional and critical work ongoing within the profession and the focus on customer service.
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Collection & Customer Service Awards Categories 2017
Best Debt Seller
Public Sector Collections Team of the Year
Best Legal Services Provider
Best Judicial Services Provider
Best Asset Sale Due Diligence Provider
Best Call Centre Technology Provider
Best Collections Technology
Best Digital Collections Strategy
Best Training Provider
International NPL Expertise – Advisory
International NPL Expertise – Servicing
Agent of the Year
Vulnerable Customer Support Initiative (Creditor)
Vulnerable Customer Support Initiative (Non-creditor)
Debt Purchaser of the Year
Best Conduct & Compliance Culture
Charitable Initiative of the Year
Best Contact Centre Team
Best Customer Service Provider
Best Debt Advice Provider