First Locate

First Locate is the UKs leading independent Debt Collection Agency

Employing 250 staff across 3 sites we have the scale and the flexibility to work with new partners, whatever the size, whilst retaining focus across all placing clients.

Our magic ingredient, honed over our 26 year existence is combining our people and operational structure with technology to give the best outcomes and optimise return on investment.

We lead competitor benchmarking across more than 90% of portfolios where we are measured whilst proudly adhering to our regulatory obligations across the FCA and CSA frameworks.

Our broad sector coverage can demonstrate specialisms across Financial Services, Government, Energy, Water and Telco.

Services include White Label customer contact activity in customer management and early arrears, Contingent Debt Collection, Occupier/Void identification and Customer Tracing