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Credit Awards

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Credit Awards

Credit Awards and Credit Strategy: at the heart of Credit for 20 years
16 May 2019 • 6.30 PM - 2.00 AM • Grosvenor House Hotel, London

Enter a Creditor category today!

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To enter any of the Creditor categories, please ensure you are an organisation whose primary service is providing credit products to consumers or SME’s. This can be through provision of products or loans both secured or unsecured. If your business does not fall under this, then please click non-creditor.

 

Entries usually cost £200 but are free of charge up until the 8 February 2019. The final entry deadline is 15 February 2019.

 

Click on the categories you are interested in to view the full criteria plus find out what the judges are looking for. You can then start, edit and return to your entries as many times as you like, as well as email your entry and criteria to you or a colleague. Remember, there’s no limit to the number of categories you wish to enter.

 

COMPANY TEAM INDIVIDUAL

COMPANY AWARDS


Credit Card Provider of the Year

Who should enter?

Companies that are defined as credit and/or store card providers by credit trade associations or fit the commonly held definitions of those corporate entities


The winning entry will…

Be able to showcase a range of achievements that place the firm ahead of its competitors in its sector

 

View full criteria and enter

Mortgage Lender of the Year

Who should enter?

Companies that are defined as mortgage lenders by credit trade associations such as the BSA or UK Finance Association (CML) or fit the commonly held definitions of those corporate entities


The winning entry will…

Be able to showcase a range of achievements that place the firm ahead of its competitors in its sector

 

View full criteria and enter

Digital Banking Provider of the Year

Who should enter?

Any business providing credit to UK consumers or businesses, with either a primary focus on, or a significant offering in, the online channel


The winning entry will…

Be able to demonstrate they have created a digital proposition to innovatively meet the demands of their customers and provide evidence of effective risk management/underwriting policies/collections procedures, consistent levels of service and customer satisfaction

 

View full criteria and enter

Responsible Lender of the Year

Who should enter?

All consumer lenders as defined by a range of trade associations. They should not be under active investigation for potential breach of any regulation or law


The winning entry will…

Have produced products and lending criteria that demonstrate they are acting in the customer’s best interests with particular focus ensuring affordability, transparency of terms and conditions and supporting borrowers if they experience repayment difficulties

 

View full criteria and enter

Excellence in Open Banking

Who should enter?

Open banking platform, lender or technology firm which has designed a solution, innovation or platform that either: opens up more services to consumers and businesses; allows easier access for third party providers; or enables increased compliance with regulations and a broadening of service offerings


The winning entry will…

Recognise an innovation or excellence in open banking and PSD2

 

View full criteria and enter

Special Recognition for Diversity & Inclusion

Who should enter?

Any company operating in the credit space – lenders, suppliers and other non-creditors servicing the industry


The winning entry will…

Showcase a commitment to diversity when hiring new staff that is reflected in the tone and company ethos that is set from the top, along with a clear focus on training and developing the careers of a workforce diversified

 

View full criteria and enter

Best Company to Work For

Who should enter?

Banks, consumer/commercial lending organisations, local/central government entities, utility/telecoms/judicial services providers, retail businesses, debt purchasers, DCAs, BPOs, law/personal insolvency/ debt management firms, service/technology companies supplying any of the above (UK based)


The winning entry will…

Show why the company considers itself to be the best, in its peer group, to work for

 

View full criteria and enter

Best Marketing Campaign

Who should enter?

Any organisation from any sector including commissioning organisations, PR agencies and marketing consultancies


The winning entry will…

Showcase a range of media that has promoted a product or service. This could include print, broadcast, online advertising, viral marketing, email marketing, SMS campaigns and integrated on and offline campaigns

 

View full criteria and enter

Best Outsourcing & Partnership Initiative

Who should enter?

BPO providers, debt collection/purchase businesses, plus all other working/providing services to creditors, Debt advice bodies and publicly-funded organisations (joint submissions encouraged)


The winning entry will…

Highlight how in the past 12 months an initiative with an external organisation helped to improve the customer experience generally for consumer and/or business customers

 

View full criteria and enter

Best Rebrand

Who should enter?

Any organisation from any sector including commissioning organisations, PR agencies and marketing consultancies


The winning entry will…

Showcase a range of media to promote the rebrand. Mediums could include print, broadcast, online advertising, merchandising and other marketing offerings

 

View full criteria and enter

Best Use of Technology

Who should enter?

Any business making use of technology to enhance its credit risk or collections capability. Providers of consumer/commercial credit, collections businesses, providers of technology products and/or services to any businesses above


The winning entry will…

Show an approach to technology that is more advanced or innovative than the industry standard, and which is generating concrete results

 

View full criteria and enter

Best Vulnerable Customer Strategy

Who should enter?

Any organisation with consumer customers, where customer vulnerability is a significant consideration in conduct policy


The winning entry will…

An organisation which demonstrates an advanced and effective approach to identifying and appropriately handling customer vulnerability

 

View full criteria and enter

Outstanding Conduct in Collections

Who should enter?

Firms that are championing best practice amongst consumer credit lenders in terms how they deal with customers in arrears


The winning entry will…

Demonstrate fair outcomes for customers through the organisation of staff, systems and processes to deliver this in compliance with requirements under the Consumer Credit Sourcebook (CONC)

 

View full criteria and enter

Alternative Lender of the Year

Who should enter?

Any UK consumer lender that considers itself alternative, non-standard or non-prime, including but not limited to unsecured lenders, high cost short term lenders, car finance providers, doorstep lenders, guarantor lenders and credit card providers


The winning entry will…

Be a credible business with a good reputation with an ability to balance social responsibility with commercial success

 

View full criteria and enter

Car Finance Provider of the Year

Who should enter?

Organisations that are defined as car finance providers by credit trade associations such as the FLA or fit the commonly held definitions of those corporate entities


The winning entry will…

Be able to showcase a range of achievements that place the firm ahead of its competitors in its sector

 

View full criteria and enter

Debt Advice Provider of the Year

Who should enter?

Organisations that provide free or fee-charging debt advice, or personal debt solutions such as IVAs, debt management plans, bankruptcies, protected trust deeds, debt relief orders and the debt arrangement scheme in Scotland


The winning entry will…

Demonstrate a commitment through the entire organisation to provide qualitative, comprehensive and transparent debt advice

 

View full criteria and enter

SME Lender of the Year

Who should enter?

Banks, asset finance companies, invoice finance companies, P2P and fintech lenders, and commercial mortgage providers (UK based)

Note: brokers will be disqualified unless they also lend significantly on their own book


The winning entry will…

Have achieved competitive and commercial success in the provision of commercial finance, with an emphasis on the business’ credit function

 

View full criteria and enter

TEAM AWARDS


Commercial Credit Management Team of the Year

Who should enter?

Any team of people working in the credit function of a commercial credit provider - please note, it is not aimed at pure collections teams


The winning entry will…

Show how they have not only contributed to an excellent credit function, but to the success of their business overall

 

View full criteria and enter

Fraud Prevention Team of the Year

Who should enter?

Teams in any sector of the consumer or commercial fraud prevention including all the industry sectors covered by the fraud data sharing arrangements such as CIFAS


The winning entry will…

Have developed credit fraud risk models employing sound theoretical, technical and practical methods utilising existing and new techniques with proven effectiveness

 

View full criteria and enter

Credit Modelling & Risk Team of the Year

Who should enter?

Credit risk teams from any sector working on either consumer or commercial credit risk, or both


The winning entry will…

Have developed credit risk models employing sound theoretical, technical and practical methods utilising existing and new techniques with proven effectiveness

 

View full criteria and enter

Consumer Credit Team of the Year

Who should enter?

Any team of people working in the credit function of a consumer credit business - please note, it is not aimed at pure collections teams


The winning entry will…

Show how they have not only contributed to an excellent credit function, but to the success of their business overall

 

View full criteria and enter

Public Sector Team of the Year

Who should enter?

Revenues, collections and recoveries teams from Local/Central government, Housing associations, Government owned not for profit companies, a joint venture between private company and any private sector teams working exclusively with public sector accounts, a private sector company whose team specialises in public sector work


The winning entry will…

Demonstrate how the team has achieved exemplary performance, both in achievement of KPIs, cash collections, conduct standards and genuine teamwork

 

View full criteria and enter

Telecoms Team of the Year

Who should enter?

Credit or collections teams working with consumer and commercial customers for a creditor in the telecoms sector


The winning entry will…

How a team of any size involved in credit or collections within a telecoms creditor, has, in the past 12 months, improved their own performance, and contributed to the overall success of the business

 

View full criteria and enter

Utilities Team of the Year

Who should enter?

Credit or collections teams working with consumer and commercial customers for a creditor in the energy or water sector


The winning entry will…

How a team of any size involved in credit or collections within a utilities creditor, has, in the past 12 months, improved their own performance, and contributed to the overall success of the business

 

View full criteria and enter

INDIVIDUAL AWARDS


Rising Star of the Year

Who should enter?

Those who work in any part of the credit industry with less than five years’ industry service


The winning entry will…

Need to demonstrate exceptional performance and career development

 

View full criteria and enter

Special Award for Outstanding Chief Credit Officer

Who should enter?

Individuals who have overall responsibility for ensuring and managing the aggregate risk in the loan portfolio risk appetite of the organisation they represent


The winning entry will…

Show exceptional work developing prudent procedures for approving or denying loans applications as well as ensuring the profitability of their employer

 

View full criteria and enter

Special Award for Outstanding Chief Risk Officer

Who should enter?

Individuals who have responsibility to enable their boards to balance risk and reward across all common risk exposure: strategic, reputational, operational, financial, or compliance-related


The winning entry will…

Demonstrate the development of first class processes that have enabled the efficient and effective governance of significant risks to their business both by themselves and / or through managing teams

 

View full criteria and enter

Contribution to the Credit Industry

This category is awarded at the discretion of the judging panel.

The winner will be announced on the evening of the award ceremony.

 

 

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