CREDIT STRATEGY ON-DEMAND

Credit Summit - Alternative Lending Conference, sponsored by Lantern

Addressing the affordability gap in the UK

Addressing the affordability gap in the UK

Affordability complaints: Insights from the ombudsman service

Affordability complaints: Insights from the ombudsman service

Alternative Lending Conference closing remarks

Alternative Lending Conference closing remarks

Alternative Lending Conference open address

Alternative Lending Conference open address

Credit Festival opening address

Credit Festival opening address

FCA address: Acting flexibly and treating customers fairly in the face of a pandemic

FCA address: Acting flexibly and treating customers fairly in the face of a pandemic

Power pitch by Lending Metrics

Power pitch by Lending Metrics

Regulation update 2021 and beyond

Regulation update 2021 and beyond

Temperatures are rising: Are banks ready to manage climate change risk?

Temperatures are rising: Are banks ready to manage climate change risk?

User experience and customer service: Adapting to the digital age

User experience and customer service: Adapting to the digital age

What's the new affordable?

What's the new affordable?

Credit Summit - Trade Credit Conference, hosted by CICM

Back to the future: The human-side of order-to-cash

Back to the future: The human-side of order-to-cash

Bringing diversity to the risk function

Bringing diversity to the risk function

Customer experience and digitalisation of credit management

Customer experience and digitalisation of credit management

Executive panel: Supporting the UK through turbulent times

Executive panel: Supporting the UK through turbulent times

The days beyond the pandemic

The days beyond the pandemic

Thomas Cook: How good credit management saved shell millions

Thomas Cook: How good credit management saved shell millions

Trade Credit Conference closing remarks

Trade Credit Conference closing remarks

Trade Credit Conference opening address

Trade Credit Conference opening address

Credit Summit - Open Banking Conference, sponsored by Equifax and AccountScore

Economic update

Economic update

Freedom Finance case study: Creating an open marketplace for lenders

Freedom Finance case study: Creating an open marketplace for lenders

How can open banking help lenders and consumers through the Covid crisis

How can open banking help lenders and consumers through the Covid crisis

Open Banking Conference opening address

Open Banking Conference opening address

Open Banking Confernce closing remarks

Open Banking Confernce closing remarks

The acceleration of digital transformation: An Oakbrook Finance case study

The acceleration of digital transformation: An Oakbrook Finance case study

Using open banking to help the most vulnerable

Using open banking to help the most vulnerable

Credit Summit - Credit Risk & Collections Conference, sponsored by FICO

Affordability and right outcomes: The sum of the parts

Affordability and right outcomes: The sum of the parts

Credit Risk & Collections Conference closing remarks

Credit Risk & Collections Conference closing remarks

Credit Risk & Collections Conference opening address

Credit Risk & Collections Conference opening address

Credit risk and strategy insight

Credit risk and strategy insight

Financial inclusion: Consumer debt and the credit market

Financial inclusion: Consumer debt and the credit market

Getting culture right for collections

Getting culture right for collections

Preparing for Breathing Space

Preparing for Breathing Space

Supporting customers during financial hardship

Supporting customers during financial hardship

Women in Credit Awards, sponsored by Qualco

Credit Awards, sponsored by Experian

FSE-Week Mainstream Monday, sponsored by Halifax

A life more Virgin

A life more Virgin

Debate panel: Have working practices changed for good?

Debate panel: Have working practices changed for good?

Halifax Intermediaries: Making it easier in the new world

Halifax Intermediaries: Making it easier in the new world

It’s mortgage lending, Jim, but not as we know it

It’s mortgage lending, Jim, but not as we know it

Mainstream Monday closing remarks

Mainstream Monday closing remarks

Mainstream Monday opening address

Mainstream Monday opening address

Transforming mortgages with data

Transforming mortgages with data

Working with Barclays, September 2020

Working with Barclays, September 2020

FSE-Week Timeout Tuesday, sponsored by Scottish Widows

Digital solutions for the new later life lending world

Digital solutions for the new later life lending world

Future operating model: The broker market

Future operating model: The broker market

Levelling up: Improving standards across the later life mortgage market

Levelling up: Improving standards across the later life mortgage market

Mortgage solutions for the over 55’s: The case for RIO

Mortgage solutions for the over 55’s: The case for RIO

SWB connecting with later life lending

SWB connecting with later life lending

Time Out Tuesday opening address

Time Out Tuesday opening address

FSE-Week Specialist Wednesday, sponsored by Foundation Home Loans

BM Solutions: The buy to let market and beyond

BM Solutions: The buy to let market and beyond

Bridge to Let in the new world

Bridge to Let in the new world

Changing face of specialist market

Changing face of specialist market

Debate panel: Supporting mental health in the workplace

Debate panel: Supporting mental health in the workplace

Future proofing the broker

Future proofing the broker

Leading innovation in the specialist market

Leading innovation in the specialist market

Specialist Wednesday closing remarks

Specialist Wednesday closing remarks

Specialist Wednesday opening address

Specialist Wednesday opening address

FSE-Week Additional Content

Competition, margin and product design: A new era for mortgage lenders

Competition, margin and product design: A new era for mortgage lenders

Getting back to growth - Sustainable and responsible lending

Getting back to growth - Sustainable and responsible lending

Getting back to growth: A roadmap for the mortgage market

Getting back to growth: A roadmap for the mortgage market

Innovation within lending: Has Covid-19 hindered or helped?

Innovation within lending: Has Covid-19 hindered or helped?

Payment holidays - Mortgage Finance

Payment holidays - Mortgage Finance

Shared resolutions for consumer credit and commercial finance

Shared resolutions for consumer credit and commercial finance

State of the nation

State of the nation

User experience and customer service: Adapting to the digital age

User experience and customer service: Adapting to the digital age

Lending Summit

CBILS, bounce back loans and SME payment deferrals: Storing up trouble?

CBILS, bounce back loans and SME payment deferrals: Storing up trouble?

CRO panel: Perspective and priorities

CRO panel: Perspective and priorities

Getting back to growth: Sustainable and responsible lending

Getting back to growth: Sustainable and responsible lending

Impact of government loan schemes

Impact of government loan schemes

Innovation within lending: Has COVID-19 hindered or helped?

Innovation within lending: Has COVID-19 hindered or helped?

Lending Summit day one closing remarks

Lending Summit day one closing remarks

Lending Summit day two closing remarks

Lending Summit day two closing remarks

Lending Summit opening address day one

Lending Summit opening address day one

Lending Summit opening address day two

Lending Summit opening address day two

Payment holidays: Mortgage finance

Payment holidays: Mortgage finance

Shared resolutions for consumer credit and commercial finance

Shared resolutions for consumer credit and commercial finance

State of the nation

State of the nation

The [R]evolving credit economy

The [R]evolving credit economy

User experience and customer service: Adapting to the digital age

User experience and customer service: Adapting to the digital age

Lending Awards, sponsored by Lantern

Car Finance Conference

A new industry momentum for raising vehicle recovery and collection standards

A new industry momentum for raising vehicle recovery and collection standards

Auto; loan, lease or leave? A six month look back, and forward at auto finance

Auto; loan, lease or leave? A six month look back, and forward at auto finance

Car Finance Conference closing remarks

Car Finance Conference closing remarks

Car Finance Conference opening address

Car Finance Conference opening address

Customer experience

Customer experience

Forbearance: Consequences on the car finance industry

Forbearance: Consequences on the car finance industry

Mordernising the car purchase experience

Mordernising the car purchase experience

Outlook for car finance: Post Covid and beyond

Outlook for car finance: Post Covid and beyond

Regulatory update: Where do we go from here?

Regulatory update: Where do we go from here?

What will future generations expect from car finance providers?

What will future generations expect from car finance providers?

Where next for Motor Finance?

Where next for Motor Finance?

Car Finance Awards

Collections & Vulnerability Summit, sponsored by Experian (CDSP Conference)

Arrears foresight: Understand how the unfolding crisis will affect your customers

Arrears foresight: Understand how the unfolding crisis will affect your customers

Collections & Vulnerability opening address day two

Collections & Vulnerability opening address day two

Collections & Vulnerability Summit closing remarks day two

Collections & Vulnerability Summit closing remarks day two

Debt advice, funding and breathing space

Debt advice, funding and breathing space

Debt sale and DCA markets: Opportunities for 2021

Debt sale and DCA markets: Opportunities for 2021

Economic update

Economic update

Managing customer vulnerability

Managing customer vulnerability

Protecting vulnerable customers from gambling debt

Protecting vulnerable customers from gambling debt

The operational revolution in collections

The operational revolution in collections

Vulnerability is the new normal

Vulnerability is the new normal

Collections & Vulnerability Summit, sponsored by Experian (U&T Conference, sponsored by Just)

C&V Summit opening address day one

C&V Summit opening address day one

Collections & Vulnernability closing address

Collections & Vulnernability closing address

Making high quality decisions in a fast-changing environment

Making high quality decisions in a fast-changing environment

Modelling for a recession

Modelling for a recession

Q&A with an enforcement market integrator

Q&A with an enforcement market integrator

Strategies for customer expectations, amid rapid changes in demand

Strategies for customer expectations, amid rapid changes in demand

The new customer journey: Changing nature of customer interaction

The new customer journey: Changing nature of customer interaction

The operational revolution in collections

The operational revolution in collections

U&T opening address

U&T opening address

Using insight to shape your approach to vulnerability during the pandemic

Using insight to shape your approach to vulnerability during the pandemic

Vulnerability is the new normal

Vulnerability is the new normal

Thank you to our sponsors and supporters

Experian
4most
AccountScore
Aire
Alfa
Alphera Financial Services
AMI
Ardent Credit Services
Bamboo Loans
Barclays
BM Solutions
Building Societies Association
Castle Trust Bank
CCTA
CFA
Chartsbridge
CICM
Court Enforcement Services
CRS
CSA
EQ Credit Services
Equifax
Equity Release Council
FICO
Foundation Home Loans
Halifax
Hometrack part of Zoopla
illion Digital Tech Solutions
IMLA
Iress
Just
Kensington Mortgages
Lantern
LendingMetrics
Lowell
Menzies
MERJE
Money & Pensions Service
Money Advice Trust
Moneybarn
Mr Lender
NACFB
Onguard
Paylink Solutions
Paypoint
Phonexa
Pure Retirement
QUALCO
QUALCO UK
Scienaptic
Scottish Widows
Scrive
StepChange
TDX Group
Telrock
Varengold Bank
VCC Live
Virgin Money
Western Union

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creditstrategy.co.uk – an online news and information service for the UK’s commercial and consumer credit industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Credit Strategy is committed to diversity in the workplace.