CREDIT AWARDS HAS BEEN POSTPONED TO 7 SEPTEMBER 2020 To date, Shard Financial Media has been following Government guidelines surrounding the outbreak of COVID-19 coronavirus. We have taken detailed assessments of guidance from Public Health England, the World Health Organisation and yesterday, announcements from the Prime Minister and the UK’s top medical experts. We have also listened to the concerns, from all parties, around the health and welfare of their staff. We are very conscious of the need to provide a safe environment for our attendees. We had found that our audience was reassured by the measures we had put in place to achieve this. However, in light of the government’s new measures, we have taken the extremely difficult decision to postpone the Credit Awards until 7 September. All existing delegate tickets will be transferred to the postponed date. We want to thank everyone for their support and patience during this time. For any enquiries please contact enquiries@shardfinancialmedia.com or refer to the FAQs below. For further information please visit: WHO www.who.int and local /national public health authorities to contain and mitigate against any further spread of the virus UK government advice please visit: www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public FAQs: TICKETS Q - The event has been postponed; what will happen to my ticket? A - Good news, your ticket will be automatically transferred to the new event date. You don’t need to do anything. POSTPONED EVENTS Q - What is the date for the postponed Credit Awards? A - The Credit Awards revised date is confirmed as 7 September 2020 at the Grosvenor House Hotel, London. Q - Will the agenda be the same for the postponed event? A - We will aim to keep the agenda the same where possible. Sean Lock will remain as host. TRAVEL AND ACCOMMODATION Q - I booked my hotel through the recommended booking agency, can I transfer my booking or get a refund? A - Please contact Jack Brook directly on +44 (0) 207 593 3958 for Hilton London Banksidebookings and for Grosvenor House Hotel bookings please call Franziska Tegtmeier on +44 20 7399 8128 and quote Credit Awards. Q - Can I get a refund on pre-booked train travel? A - You may be able to get a refund on your tickets. You're more likely to get a full refund if the train you were intending to take is delayed, or your reservation is not available. You may have to pay a cancellation fee if your booked service is running normally. Some advance tickets and special offers may be non-refundable, so check the terms and conditions of the train operating company.

The biggest, most respected awards programme in the credit and financial services industry

In 2020 Credit Strategy celebrates Credit Awards 21st anniversary as the flagship awards in credit and financial services. The awards, known as 'the Oscars of the industry' recognise and reward innovation, best practice and the hard work of individuals, business divisions and pan-global conglomerates across the entire industry.

31 categories include industry favorites such as 'Vulnerable Customer Strategy of the Year', 'Best Marketing Campaign of the Year' and 'Rising Star'. Reflecting the uncertain and volatile environment many in the profession are having to negotiate, a new award for 'Outstanding Achievement in Risk' has been introduced.

Order of ceremonies:
18:00 | Drinks reception
18:30 | Call to dinner
19:00 | Welcome speeches
19:10 | Special awards presentation
19:20 | Charity beneficiary
19:25 | Dinner, entertainment and charity silent auction
21:15 | Comedy stand-up
21:30 | Credit Awards ceremony
23:30 | Networking and after-party
02:00 | Carriages

Dress code: Strictly black tie

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