A webinar hosted by Credit Strategy, supported by Qualco, revealed how technology can maximise collections while improving provisions for customers.
The use of today’s collections technology relieves pressure throughout organisations – benefiting all levels, from senior management to customer-facing staff and consumers in debt. Collections technology has the ability to transform results.
By understanding and improving its adoption, all levels of a business - from the collections floor to the C-suite - benefit. In this webinar, we will explore how the right framework; the highest levels of compliance; the right people with the right skills; and use of new data sources can allow creditors to secure the best outcomes for customers efficiently.
Attendees heard from Vodafone head of credit risk Penelope Clarke, Illion business development director and Qualco head of software sales UK Guy Statter on how the pillars of framework, compliance, people and data can allow businesses to augment their collections yields.
Click on the link to listen again to the session.