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JBW Group acquires Phoenix Commercial Collections

Collections and enforcement agency JBW Group has fully acquired the shares of Phoenix Commercial Collections.

Under the deal, Phoenix will continue to be managed separately to JBW and will retain its brand and management team, led by managing director, Paul Caddy. Howard Jones and Fred Ternent, the founders of Phoenix, will retire from the business.


Established in 2004, JBW Group is a collections and enforcement partner to the government in the recovery of unpaid penalties and council and commercial debt.


Phoenix specialises in collections for local government clients on a national basis. The group comprises an enforcement agency, a high court business and an Financial Conduct Authority-regulated debt collection agency.


Caddy said: “The coming together of our two companies follows detailed discussions which commenced in 2017. It was clear from those discussions that both JBW and Phoenix share a common vision for the industry and the future of enforcement that places intelligent customer service, performance delivery and high ethical and professional standards at its core.”


JBW chief executive Nick Tubbs said: “While our two businesses will continue to be managed separately, and will retain their existing brands, there will be close collaboration and additional investment, and our increased scale will enable us to provide greater opportunities for our employees. Through the combination of complementary skills and teams, we will be able to offer a broader range of services to benefit our clients whilst accelerating best practice across both organisations.”

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