The Point, Manchester • 08 Oct 2026 • #CVawards
Collections & Vulnerability Awards
Celebrating the best in Financial Services, Utilities, and Telecoms
Join us as we recognise the incredible resilience and innovation of collections professionals who are leading the way in tackling customer vulnerability.
Celebrating excellence across Financial Services, Utilities, and Telecoms!
On 8 October 2026 in Manchester, we’ll shine a spotlight on the resilience, innovation, and leadership of collections professionals making a real difference for vulnerable customers.
Join an awards programme that recognises outstanding achievement, celebrates best practice, and champions those setting new standards across the industry.
Don't miss your opportunity to shine, register your interest today for 2026.
Categories
Winning a Collections & Vulnerability Award is a powerful mark of distinction, positioning organisations and individuals as leaders in their field. Beyond recognition, it delivers standout marketing value and industry-wide credibility.
With more than 20 categories, the awards provide a unique platform to celebrate innovation, leadership and best practice shaping the future of the sector.
Order of Ceremony 🥂
18:30 - Drinks reception
19:00 - Dinner
21:30 - Comedy with our celebrity host
21:45 - The Collections & Vulnerability Awards ceremony
23:15 - Networking and afterparty
00:30 - Carriages
Dress code: Black tie
*Please note timings are subject to change
Strengthen your brand
Position your organisation as a destination for high-calibre talent by showcasing your impact, values and leadership within the industry.
Build trust and credibility
Independent recognition reassures customers and stakeholders that your organisation delivers excellence, consistency and responsible outcomes.
Inspire and energise your team
Reward hard work, unite teams around shared success and create pride that motivates continued performance.
2026 Judges
Angie Markham-Nock
Chris Jackson
Danielle Duke
Faye Byrne
Why partner with us
Partnering with the Collections & Vulnerability Awards places your brand alongside the organisations driving progress, accountability and best practice across the sector. It’s a powerful opportunity to elevate your profile and connect with senior leaders whilst demonstrating your role in shaping the future of responsible customer engagement.
By partnering, you’ll secure meaningful visibility, strengthen your reputation and show clear commitment to ethical, customer-focused innovation.
Get in touch today to amplify your voice and extend your impact across the collections and vulnerability community.
Our sponsors
"It's the set of awards most focused on our shared goals in this industry, making it prestigious and aspirational."
Rupert Corder
Capital One
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