This unique event unites collections and customer service professionals from a wealth of different sectors, including:
As vulnerability becomes the norm for millions of customers, the Summit will explore digital transformation, data and analytics, collaboration with the debt advice sector, regulators and government along with forbearance and the end of payment holidays. Collections professionals will also unravel how working practices may have changed forever.
How to deploy data and analytics tools to assess fluctuating affordability
The volumes of customers, across multiple sectors, now identified as vulnerable
How to assess customers after payment holidays end
The growing role of automation and wider technology in collections and recoveries
|The necessary collaboration between industry, regulators, the advice sector and government|
Back to face to face interactions
As the success of the vaccine roll-out brings normality within touching distance, we are planning to bring the conference as an in person event.
The security of our attendees, partners and staff continues to be of the utmost importance to us. When planning for our in person event, we continue to strictly follow government guidelines to ensure quality, positive interactions in a safe environment!
Establish your presence in the market, or consolidate your position as a leading provider in the industry
Capture the attention of influential buyers and build new prospects
Gain high impact market exposure by being part of the extensive multi-platform marketing campaign