Full agendas
Click on the tabs below to see the full agendas for CDSP and U&T conferences.
Interested in speaking?
Please contact our Conference Producer, Kitty Wood:
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Email: kwood@shardfinancialmedia.com Telephone: 020 7940 4818 |
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25th November 2020
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24th November 2020 |
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09.15 | Welcome address |
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| 10.10 | Welcome address |
09.25 | Using Insight to Shape Your Approach to Vulnerability During the Pandemic |
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| 10.20 | Economic update |
09.55 | Vulnerability is the new normal |
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| 10.55 | Vulnerability is the new normal | 10.35 | The operational revolution in collections | |
| 11.30 | The operational revolution in collections | 11.10 | Q&A with an enforcement market integrator | |
| 12.00 | Arrears foresight: Understand how the unfolding crisis will affect your customers | 11.45 | The new customer journey: Changing nature of customer interaction | |
| 12.30 | Lunch and networking break |
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13.15 | Debt sale and DCA markets: Opportunities for 2021 |
13.00 | Modelling for a recession |
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13.50 | Debt advice, funding and breathing space |
13.35 | Making high quality decisions in a fast-changing environment |
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14.25 | Protecting vulnerable customers from gambling debt |
14.10 | Strategies for customer expectations, amid rapid changes in demand |
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| 14.55 | Managing customer vulnerability | 14.40 | Closing remarks | |
| 15.25 | Closing remarks | ||
Join the Collections, Debt Sale & Purchase community
Gain insight from industry leaders on the current and future state of the sector
Learn
Hear high profile panel discussions and rigorous on-stage interviews covering vital topics such as vulnerability, digital collections and open banking
Network
Connect with c-suite and function heads from across the entire collections, debt sale and purchase profession
| Influential audience Gain insight from industry leaders on the current and future state of the sector | Learn Hear high profile panel discussions and rigorous on-stage interviews covering vital topics such as vulnerability, digital collections and open banking | Network Connect with c-suite and function heads from across the entire collections, debt sale and purchase profession |
Previous attendees
Collections, Debt Sale & Purchase events news
CCS Awards
Best Vulnerable Customer Support Initiative - Covid-19
U&T Awards
Best Technology Provider – Business Continuity
CCS Awards
Best Use of Technology - Business Continuity
U&T Awards
Best Vulnerable Customer Support Team
CCS Awards
The CCS Company Award for Business Continuity
U&T Awards
The U&T Company Award for Sustainability
Establish your presence in the market, or consolidate your position as a leading provider in the industry
New business
Capture the attention of influential buyers and build new prospects
Exposure
Gain high impact market exposure by being part of the extensive multi-platform marketing campaign
| Awareness Establish your presence in the market, or consolidate your position as a leading provider in the industry | New business Capture the attention of influential buyers and build new prospects | Exposure Gain high impact market exposure by being part of the extensive multi-platform marketing campaign |
