Agenda at a glance
This is an agenda preview. A full agenda with speakers will be revealed shortly.
Interested in speaking?
Please contact our Conference Producer, Kitty Wood:
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Email: kwood@shardfinancialmedia.com Telephone: 020 7940 4818 |
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Registration starting from 8.15am |
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Welcome address |
Welcome address |
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Vulnerability is the new normal |
Economic update |
| Economic update |
The operational revolution in collections |
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The operational revolution in collections |
Vulnerability is the new normal |
| Lunch and networking break |
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Collections, Debt Sale & Purchase |
Utilities & Telecoms sponsored by:  |
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Debt sale and DCA markets: Opportunities for 2021 |
Modelling for a recession |
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Debt advice, funding and breathing space |
The new customer journey: Changing nautre of customer interaction |
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Networking break |
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Collections, Debt Sale & Purchase |
Utilities & Telecoms sponsored by: |
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Protecting vulnerable customers from gambling debt |
Strategies for customer expectations, amid rapid changes in demand |
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Working practices: Have they changed for good? |
Working practices: Have they changed for good? |
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Conference close at 16.30 |
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Join the Collections, Debt Sale & Purchase community
Gain insight from industry leaders on the current and future state of the sector
Learn
Hear high profile panel discussions and rigorous on-stage interviews covering vital topics such as vulnerability, digital collections and open banking
Network
Connect with c-suite and function heads from across the entire collections, debt sale and purchase profession
| Influential audience Gain insight from industry leaders on the current and future state of the sector | Learn Hear high profile panel discussions and rigorous on-stage interviews covering vital topics such as vulnerability, digital collections and open banking | Network Connect with c-suite and function heads from across the entire collections, debt sale and purchase profession |
Previous attendees
Collections, Debt Sale & Purchase events news
CCS Awards
Best Vulnerable Customer Support Initiative - Covid-19
U&T Awards
Best Technology Provider – Business Continuity
CCS Awards
Best Use of Technology - Business Continuity
U&T Awards
Best Vulnerable Customer Support Team
CCS Awards
The CCS Company Award for Business Continuity
U&T Awards
The U&T Company Award for Sustainability
Establish your presence in the market, or consolidate your position as a leading provider in the industry
New business
Capture the attention of influential buyers and build new prospects
Exposure
Gain high impact market exposure by being part of the extensive multi-platform marketing campaign
| Awareness Establish your presence in the market, or consolidate your position as a leading provider in the industry | New business Capture the attention of influential buyers and build new prospects | Exposure Gain high impact market exposure by being part of the extensive multi-platform marketing campaign |
