Search

Phillips & Cohen appoints digital strategy leader

Phillips & Cohen Associates, a deceased account management specialist, has appointed Bob Bednar as its senior vice president of consumer communication and digital strategy in a bid to strengthen its digital offerings.



LinkedIn Twitter
LinkedIn Twitter

The company said it has made the appointment following guidance on consumer contact strategies from the Consumer Financial Protection Bureau, an American governance body.

 

Phillips & Cohen services creditors in the US, Canada, UK, Ireland, Australia, Spain and New Zealand.

 

Bednar joined the company this month and has more than 20 years’ industry experience. His most recent roles include senior director of channel strategies at loan servicer Navient and vice president of marketing company MMI Group.

 

Nick Cherry, chief operating officer, of Phillips & Cohen said: “We are delighted to have Bob join the organization to lead our communication strategy through the next phase of our company’s evolution.

 

“His energy and blend of consumer marketing and credit industry experience make him an ideal addition to our team.”

 

Adam S. Cohen, co-chairman and chief executive of the company, said: “Our entire business is built around providing positive customer outcomes through our compassionate and compliant engagement style.

 

“This has always included investing in our digital and consumer communication strategies to provide compliant solutions but also channel choice to the consumer. We look forward to Bob’s input and guidance as we continue to expand our capabilities domestically, in Europe, Asia and across the Americas.”

YOU MIGHT ALSO LIKE

Credit Week returns for 2018

The Credit Summit will return for its 10th year as part of the second annual Credit Week, supported by the Chartered Institute of Credit Management (CICM)

Arrow Global announces servicer acquisition and Oaktree partnership

Debt purchaser Arrow Global has agreed terms to acquire Mars Capital UK and Ireland, a mortgage servicer, and secured a partnership with a global asset management firm
LATEST IN ANALYSIS

The CS Interview

Renaissance man
LinkedIn Twitter

Renaissance man

Features

Engineering a self-service solution in car finance
LinkedIn Twitter

Engineering a self-service solution in car finance

Opinion

"It’s up to the financial services industry to help teach students the necessary skills to manage their finances"
LinkedIn Twitter

"It’s up to the financial services industry to help teach students the necessary skills to manage their finances"

Dispatches

Lloyds results reveal £2bn of debt in forbearance
LinkedIn Twitter

Lloyds results reveal £2bn of debt in forbearance

Credit Strategy

Did you find our website useful?

Thank you for your input

Thank you for your feedback

creditstrategy.co.uk – an online news and information service for the UK’s commercial and consumer credit industry. creditstrategy.co.uk is published by Shard Financial Media Limited, registered in England & Wales as 5481132, Axe & Bottle Court, 70 Newcomen St, London, SE1 1YT. All rights reserved. Credit Strategy is committed to diversity in the workplace.
@ Copyright Shard Media Group