Data from the Financial Conduct Authority shows more than two million complaints were unloaded against financial services firms in the first six months of 2016. Amber-Ainsley Pritchard investigates where and why the most complaints have been made
More than half of all debt collection agencies (DCAs) that applied for full regulatory authorisation have had applications accepted, and the pace of authorisations is accelerating, according to the Credit Services Association (CSA).
Bank Zachodni WBK, part of the Santander Group, will be the first bank in Poland to implement Debt Manager 9, the latest version of analytics software provider FICO’s platform for collections and recovery.
Athene Publishing Limited, specialist publishing and events provider to the UK Credit, Asset Finance, Business Recovery and Payroll sectors, has been acquired by Shard Media Group Limited for an undisclosed sum.
The Solicitors Regulation Authority (SRA) has confirmed a previous proposal that law firms practising debt recovery can be exempt from Financial Conduct Authority (FCA) authorisation, on condition that it’s incidental to their overall service.
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